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Newegg.com - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - Newegg shopping upgraded ™

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Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

VIPOUTLET is a premier supplier of quality goods with a specialty in multiple product categories. We take great pride in what we do, we employ the strictest controls and latest technology to ensure that our product handling, repackaging, and cosmetic recovery adhere to the absolute highest standards. We work hard to maintain our goal of complete customer satisfaction while offering the best quality products at competitive prices.

  • Feedback
  • Returns Policy
On-Time
Delivery
90.67%
Product
Accuracy
79.78%
Customer Service
Satisfaction
75.21%
1,855 Ratings (77% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 887
Allison M.
Ordered on 7/23/2020
Great 8/7/2020 1:00:40 PM
I was skeptical since I know Newegg as being a computer and technology store. I was and am pleasantly surprised!! Order came quickly and just as I described!!
  • Yes
  • Yes
  • Didn't contact
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MJ R.
Ordered on 7/13/2020
7/28/2020 11:21:58 AM
I received the TV on July 16th, discovered the bottom right of the unit was crushed and the screen was shattered (poor packing material), I completed a replacement RMA request, printed return label, repacked the item (better than it arrived) and delivered it to a UPS depot (on July 16th). It was returned/ confirmed delivered on July 20th. It's now July 28th and I have no idea where a replacement is or if I will receive one.
I contacted Customer Service and was told to wait a few more days (not an answer). Soon I will have the charges cancelled from my credit card. This experience is horrible, I'll shop elsewhere in the future.
  • Yes
  • No
  • No
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Eric R.
Ordered on 7/8/2020
Flawless 7/24/2020 6:09:22 AM
Item arrived as advertised and on-time. Completely satisfied.
  • Yes
  • Yes
  • Didn't contact
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CHRISTOPHER N.
Ordered on 7/7/2020
Code didn’t work 7/21/2020 8:20:35 PM
The code in the packet was listed as “not active”. I messaged the seller and they asked me to try a few fixes. I was unsuccessful and after multiple messages they offered a refund.
  • Yes
  • No
  • Yes
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Todd S.
Ordered on 7/6/2020
I had an issue with the touch screen not working. 7/21/2020 7:44:46 AM
And the returns were very easy!
I would not have any concerns dealing with Newegg.
Great company!
  • Yes
  • Yes
  • Didn't contact
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Patricia T.
Ordered on 7/2/2020
Excellent price and service! 7/20/2020 6:03:46 PM
I would recommend this seller. The item was very reasonably priced and delivered as promised.
  • Yes
  • Yes
  • Yes
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David E.
Ordered on 7/2/2020
Product not functional. Would not power on. 7/20/2020 10:51:10 AM
We had to return the product and are still waiting for a replacement that will actually work.
  • Yes
  • No
  • No
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Anonymous
Ordered on 7/2/2020
Wrong Item, Quick Refund 7/17/2020 7:26:18 AM
The item was delivered quickly but was not the one listed. However, I reached out to the seller and I quickly obtained a shipping label to return the item. I was refunded in a week from the day I mailed it back.
  • Yes
  • No
  • Yes
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Thinh G.
Ordered on 6/24/2020
7/9/2020 1:44:53 PM
Thanks
  • Yes
  • Yes
  • Didn't contact
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Anonymous
Ordered on 6/22/2020
returned 7/7/2020 12:56:09 PM
I had to return the items because it didnt say they were refurbed. Returning was easy
  • Yes
  • No
  • Yes
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Hermawan T.
Ordered on 6/13/2020
Seller delivered stated product. 6/30/2020 9:38:10 AM
A reliable source for products it advertises.
  • Yes
  • Yes
  • Didn't contact
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Thinh G.
Ordered on 6/13/2020
6/30/2020 4:02:16 AM
Thanks
  • Yes
  • Yes
  • Didn't contact
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Amanda W.
Ordered on 6/13/2020
Product was Defective 6/29/2020 7:43:16 AM
I received a laptop with the keyboard wired incorrectly. Keys did not match type on screen.
  • Yes
  • Yes
  • Didn't contact
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Jason C.
Ordered on 6/20/2020
6/24/2020 7:42:20 AM
Cancelled the order before it shipped but it was still sent, and now I'm stuck with a return shipping fee at too high a rate. Borderline scam.
  • No
  • No
  • No
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Shawn H.
Ordered on 6/2/2020
No contact back no power cord 6/19/2020 6:32:10 PM
Just never received a message back sent me everything but the power cord. Lucky I just had one laying around that matched it exactly. I messaged them and never heard back.
  • Yes
  • No
  • No
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Carrissa H.
Ordered on 5/29/2020
6/12/2020 10:57:04 AM
When I received the item it would not turn on and does not work so you lied about the computer
  • Yes
  • No
  • No
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William K.
Ordered on 6/5/2020
6/12/2020 10:35:13 AM
I received the short keyboard for my Mac rather than iHome IMACK131S iMac Wireless Full Size Keyboard w/ 2.4 Nano Receiver. I am returning the keyboard, as I need the keyboard with the 10-key on it.

I am disappointed, as I needed the correct keyboard ASAP. Please refund my money.

Thank you.

William Knudson
waknudson@outlook.com
Account Number: 69351723
Shipping Summary: Sales Order Number: 488173773 Delivery Date: 06/11/2020 11:10 AM
Destination: 4114 Medical Dr Apt 12301, San Antonio, TX, 78229-5654
  • Yes
  • No
  • No
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Erika B.
Ordered on 6/8/2020
The Iphone Was nor UNLOCKED 6/11/2020 6:44:35 PM
The product was not UNLOCKED
  • Yes
  • No
  • No
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Josh S.
Ordered on 5/28/2020
Great seller! 6/11/2020 2:38:02 PM
The product was shipped very quickly and I received it before I expected. Was a great experience!
  • Yes
  • Yes
  • Yes
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FRED A.
Ordered on 5/20/2020
6/4/2020 8:35:34 AM
GOOD PRICE AND TIMELY DELIVERY
  • Yes
  • Yes
  • Yes
0 out of 1 people found this review helpful. Did you?
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