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Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

WeeklyCloseouts is one of the fastest growing closeout distributors in the US. We have over 15 years experience in consumer electronics distribution and are authorized by many of North America?s top manufacturers; Dell, Hewlett-Packard, Acer and more! Additionally, WeeklyCloseouts has partnerships with the countries top resellers, retailers, VAR?s, and dealers - giving us the necessary sales volume to negotiate the absolute best pricing available. A combination of elite experience and proprietary software has made us the preferred choice of customers and vendors alike.

Have a question or concern? Call us at (888) 707-7229 or email us at support@weeklycloseouts.com.

We pride ourselves in our ability to build strong customer relationships and will respond/resolve any issues as quickly as possible to ensure you are completely satisfied.

  • Feedback
  • Returns Policy
On-Time
Delivery
94.06%
Product
Accuracy
85.64%
Customer Service
Satisfaction
79.82%
288 Ratings (85% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 107
Anonymous
Ordered on 3/6/2020
Refurbished item when new was promised 3/17/2020 10:05:16 AM
Hello, I'm extremely disappointed with my order. Before I placed it I reached out to customer service to confirm the items were new, which Kayla L confirmed. Here's the transcript:

***

Chat Transcript
Newegg Support Chat on 3/06/2020:
Kayla L. 03:30 PM PT
Hi Sean, I am Kayla. I am glad to see that you are interested in this item. May I have a moment to check that?

Sean Nittner 03:31 PM PT
Hi Kayla, of course. Thank you.

Kayla L. 03:32 PM PT
My pleasure. Thank you for your patience. After checking, the item is a brand new item. For your information, all products listed on our website are brand new unless otherwise indicated. For example, we carry used products such as recertified and open box products. These items are clearly labeled in bold text below the product name/title.

***

When the arrived, the boxes were all marked as refurbished. I would have sent them back immediately, however we were in such need of the laptops due to the COVID-19 outbreak that I had to keep them rather than wait for a re-order.

I am incredibly frustrated and I don't know how I can trust placing an order with New Egg again.
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1 out of 1 people found this review helpful. Did you?
Brina H.
Ordered on 2/18/2020
Had to return it right away. 3/14/2020 10:35:38 AM
Ordered a refurbished MacBook that was locked and inaccessible, so they had to send me a return label and give me a refund. Although I did appreciate the free return service and prompt refund, it was a little redundant to purchase a locked item, contact them about it, and then receive a call from them after I had returned the item, asking me how to unlock the device as if I was the one who had locked it. The same person who sent my label also contacted me via phone. Maybe this company needs to be a little more organized, my purchase was overall frustrating.
  • Yes
  • Yes
  • No
1 out of 1 people found this review helpful. Did you?
Michelle V.
Ordered on 1/6/2020
satisfactory 1/22/2020 12:37:44 PM
recommend my friends
  • Yes
  • Yes
  • Yes
0 out of 1 people found this review helpful. Did you?
David G.
Ordered on 12/12/2019
Used? It looks brand new. 12/30/2019 4:18:49 PM
My daughter LOVES this laptop. It looks and performs like brand new. I highly recommend this seller. Thank you.
  • Yes
  • Yes
  • Didn't contact
1 out of 1 people found this review helpful. Did you?
william s.
Ordered on 12/1/2019
fast shipping 12/22/2019 11:45:41 AM
they were shipped fast and so far works good , I had a little trouble at first contacted the seller and they got right back to me , the problem was very minor on my part not theirs would buy from again and recommend to buy from
  • Yes
  • Yes
  • Yes
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morgan d.
Ordered on 10/28/2019
This Computer Has So Many Problems 11/13/2019 6:35:59 AM
This computer is very dysfunctional. It glitches all the time, it will randomly shut down, the mouse gets stuck often, sometimes the pages won't load for more than 10 minutes. My previous Macbook Air is significantly older and more outdated than this one, but it was twice as fast and had none of these glitches. I'm taking it to my school's tech department this week to try to figure out what's wrong with it, because I'm very disappointed by the pile-up of issues.
  • Yes
  • No
  • Didn't contact
1 out of 1 people found this review helpful. Did you?
Kathryn W.
Ordered on 10/25/2019
Great gift to my retired self! 11/12/2019 10:21:59 AM
An IT manager told me about good deals from NewEgg. I filed the idea of a laptop away in fright of having to set up yet another computer. So glad that I remembered where I filed it as this has been a wonderful tool to keep me active and involved; the current technology made set up a SNAP. Thanks in advance for your continued support, if necessary :)
  • Yes
  • Yes
  • Didn't contact
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Malike W.
Ordered on 10/24/2019
Laptop 11/9/2019 12:03:13 PM
Laptop was ok
  • Yes
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  • Yes
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Matthew F.
Ordered on 10/16/2019
Refurbished and USED-AS IS are two different things 10/31/2019 2:29:15 PM
I have never bought a refurbished item in the condition this Chromebook was in. To me refurbished means that it was indeed used, but REFURBISHED to a like new condition. This thing looks like it spent the last 5 years in a kindergarten class and was pulled out of a dumpster. It is dirty and stained. Its getting 3 stars only because it is fully functional and was super cheap.
  • Yes
  • No
  • Didn't contact
1 out of 1 people found this review helpful. Did you?
Gerrit d.
Ordered on 10/21/2019
Funny but awesome company 10/28/2019 6:26:20 PM
First thing I look at when I buy a refurb is check the return steps (if they are included). They way they write their directions filled me with so much confidence in the product. Paraphrasing: hopefully you are happy, if not here is an easy to type link. Quality of the product seems to match the company which is always good.
  • Yes
  • Yes
  • Didn't contact
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Louis B.
Ordered on 9/3/2019
Refurbished MacBook Pro 9/18/2019 5:55:15 PM
Delivered what we needed. Replaced a 2014 MacBook that had video problems due to an accidental collision with the floor.
  • Yes
  • Yes
  • Yes
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Anonymous
Ordered on 7/4/2019
Awaiting replacement unit. 7/22/2019 10:12:51 PM
Dash cam arrived quickly. Took 2 days to set it up due to menu not working properly. Contacted seller and was told unit was defective based on the info I shared with them and they would send a replacement unit. Very pleased with customer service.
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Travis V.
Ordered on 4/22/2019
5/7/2019 4:36:47 PM
I'm very satisfied with this purchase. I read a quite a few negative reviews about "refurbished MacBooks" (from quite a few sellers), but decided to take a chance on this seller as they had the most possative rating and fewest negative reviews of the sellers I reviewed.
In the end, I paid for a refurbished/scratch and dent, mid 2012, 13" MacBook pro and that's exactly what I received.
There are a few minor scratches and scuffs and one rather noticable dent, but other than that, in relatively good condition. Actually, quite a bit better condition than I was expecting.
Most importantly, everything works!
  • Yes
  • Yes
  • Didn't contact
2 out of 2 people found this review helpful. Did you?
Ronald H.
Ordered on 4/1/2019
as advertized 4/16/2019 11:01:38 PM
appears to be an actual reload and refurbished unit... happy so far!
  • Yes
  • Yes
  • Yes
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Lucas C.
Ordered on 2/11/2019
2/27/2019 5:36:50 AM
Very nice product and on-time delivery.
  • Yes
  • Yes
  • Didn't contact
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Bridgette P.
Ordered on 12/12/2018
Extremely pleased all around 1/7/2019 6:36:18 AM
The product was exactly as described, in even better condition than was expecting, and delivered on time. Extremely pleased all around!
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Anonymous
Ordered on 12/26/2018
Shipped fast, item as advertised 1/5/2019 7:36:52 AM
I've had some run-ins with bad marketplace sellers on newegg, Thankfully this was not one of them. My order shipped and arrived quickly(in-time with other newegg sold items)
Item was as described, packaged well, and arrived in perfect condition.
  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful?
Ole R.
Ordered on 12/13/2018
Black screen 1/4/2019 8:18:30 AM
Shipped as promised, but the MacBook only lasted two days before it turned to the screen of death. Seller was unable to replace or suggest another model. Disappointing when this was a present to my daughter.
  • Yes
  • No
  • No
1 out of 1 people found this review helpful. Did you?
Anonymous
Ordered on 11/23/2018
For a teacher - an inexpensive alternative 12/18/2018 7:26:35 AM
Yeah - I went with the refurbished chromebooks because I'm desperate. I needed them for research groups in a high school classroom. They are great! They work great. Other than scratches and stuff here and there, I'm positively satisfied. The issues with scratch and dent is no biggie as they will develop more scratches and dents as time goes by. Thanks!
  • Yes
  • Yes
  • Yes
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clay b.
Ordered on 11/7/2018
11/30/2018 1:22:05 PM
very disappoint
  • Yes
  • No
  • No
0 out of 1 people found this review helpful. Did you?
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