Question 1

can this be upgraded to windows 10?

Accepted Answer

Hard telling - probably. Couldn't tell you for sure as mine came with an invalid product key installed and I'm still trying to work w/ the refurb company to get Windows 8.1 activated (three days now).

Question 2

Is this puppy Windows 10 compatible?  I seem to have issues with incompatible video cards on my current system.

Accepted Answer

It should work fine with Windows 10 but the OEM copy of 8.1 that is on there is NOT eligible for a free upgrade.

Question 3

i'm thinking to get this PC and upgrading the graphics card to a gtx 970 , will this be able to handle it? do i upgrade anything else?

Accepted Answer

That card is probably way to much for that computer. I installed a gtx 750ti and it barely fit. I had to disconnect the front usb connector from the motherboard to make room for the 750. You would also need to buy a much better Power supply unit and additional fans to keep the whole thing cool. In my opinion you would be much better served building a computer from scratch if you want to to use that video card or buying a computer that does not have an APU as the processor and a much larger case.

Question 4

my over-the-air hd recordings are trailing (during fast motion) on my insignia 50" tv.  are there any settings i should change on this computer to fix the issue? or do i need a better graphics card than the integrated supplied one?

Accepted Answer

Hi,

Although I have not tried doing what you are doing, I have used the A10 to play Online games such as LOTRO without any issues.

You may be having an issue with the speed at which the HD recordings are being delivered. Your internet speed is very important as is the other possible users on your router.

Also, are you connected through an ethernet cable to your router. WiFi is very slow compared to a wired connection.

You may want to drop down a level from HD on the content and see if it improves.

Question 5

Motherboard and CPU totally crapped out. Can I replace them without having to repurchase Windows?

Accepted Answer

If you replace them with the same hardware, you wouldn't need to reinstall Windows since the hard drive stores the software and drivers. If you get different hardware you may need to reinstall just the drivers or use Windows recovery. There is a possibility recovery won't work though at which point you will need to reinstall Windows.  Your license key will still be valid though so you won't need to repurchase windows

Question 6

the unit comes with 4gb ram. how much will it support? are there 2 memory slots or 4 memory slots

Accepted Answer

There are 4 DDR3 slots. If I am not mistaken, DDR3-1333, DDR3-1600 and DDR3-1866 are the supported speeds.

Question 7

Can you upgrade the memory to 12GB?

Accepted Answer

Yes, you can upgrade to 12 GB of RAM. I currently have 16 GB installed. The motherboard can support more than that too.

Question 8

Can I add a second player?

Accepted Answer

I don't know if this went through so I'll send it again. I did not open the case as it was a gift to someone else. It appears to be a typical ATX form factor machine. At the very least you could plug in a USB external drive/player. Hope it helps. Best, JM

Question 9

what kind of ram do it take  ?

Accepted Answer

It takes 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory. It comes with 4 GB and has 3 open memory card slots. I think the max amount it will take is 32 GB.

Question 10

How much ram memory will this unit handle?

Accepted Answer

The motherboard has 4 DDR3 memory slots each capable of using up to 8GB DDR3. Therefore, the unit will handle 32GB memory.

Questions & Answers