

(?)Not compatible with iPhone/iPad equipped with Lightning port
(?)Not compatible with devices that don't support the protocol of DP Alt Mode.
(?) Compatible with USB-C 3.1 or Thunderbolt 3/4 port interfaces that support “DisplayPort Alternate Mode”.
Compatible Devices (INCOMPLETE LIST):



(?)Not compatible with iPhone/iPad equipped with Lightning port
(?)Not compatible with devices that don't support the protocol of DP Alt Mode.
(?) Compatible with USB-C 3.1 or Thunderbolt 3/4 port interfaces that support “DisplayPort Alternate Mode”.
Compatible Devices (INCOMPLETE LIST):
| ? Apple | iPhone 15 Series; MacBook Pro (Late 2016) and newer, MacBook Air (Late 2018) and newer; MacBook ( Late 2015) and newer; Mac Studio(2022), Mac Mini (Late 2018) and newer; ? iPad Pro 12.9“ 6/5/4/3, iPad Pro 11" 3/2/1 ; iPad Air 5/4; iPad mini 6; iPad 10c |
|---|---|
| ? Others | iPhone 15 Series; MacBook Pro (Late 2016) and newer, MacBook Air (Late 2018) and newer; MacBook ( Late 2015) and newer; Mac Studio(2022), Mac Mini (Late 2018) and newer; ? iPad Pro 12.9“ 6/5/4/3, iPad Pro 11" 3/2/1 ; iPad Air 5/4; iPad mini 6; iPad 10 |
| ? Samsung | Galaxy S22 Ultra/S20/ S20+/ S20 Ultra/ S10e/ S10/ S10+/ Note 8/ 9/10/20 Ultra; Remember to turn on the Samsung DeX Mode on the Samsung Galaxy Tablet before you use it. |
| ? | iPhone (Lightning) , iPad (Lightning), X Box, PS5/PS4, GoPro, Car play |
| ? | Samsung: A series phone/J6/J7/M20/M30s, Galaxy Tab A Series, Galaxy Tab3/S3; Tablet |
| ? | Motorola series phones; LG Stylo 4/5; Pixel phones; OnePlus 2/3/3T/5/5T/6/6T; Huawei Series; Xiaomi Series; One Plus Seriescc |
| ? | The rightmost c-port only supports charging and the middle c-port only supports data transferring, both of them don't support video output. |
| !!Note!! | When using the HDMI port external monitor for the first time, it takes a few seconds to recognize the connection. If the monitor has multiple video ports, it may need to check each signal source one by one (which also takes a few seconds). |
| !!Note!! | If the sound is not transmitted to the TV, please try to choose your TV as the audio output device. |
| - | For Mac: Settings ? System Preferences ? Sound ? Output ? Select your TV |
| !!Note!! | Please check if your device/charger/charging cable could reach 100W power rating, and all supports PD Protocol. |
| !!Note!! | Generally the power loss is 5W, which is the normal power consumption. If the device is working, the power consumption will rise. |
| Q1 | Why is there no image output or blinking from HDMI after connecting? |
| A1 | (??) Make sure the USB-C port of the laptop supports the video function; (??) Check the port is firmly plugged in; Adjust the resolution setting of the laptop; (3)Use high-quality 4K@60Hz HDMI cables; (4) Select the correct input signal source (some require manual selection of the signal source. |
| Q2 | Why can't my laptop be charged via the PD port? |
| A2 | (??) Connect an external power source to the PD port of the product first, connect the laptop to the USB-C port of the product; (??) Confirm whether the USB-C port of the laptop supports charging function; (??) Disconnect the product from the computer, and then reconnect it |


























































