Question 1

Am i able to put in a new gpu after purchasing this build?

Accepted Answer

This configuration already comes with an RTX 5060 discrete graphics card. If you need to, you can upgrade it. However, it's not possible to install two graphics cards simultaneously. Also, if you upgrade to a graphics card with a much higher specification, you need to upgrade the power supply accordingly. I hope the above information is helpful to you.

Question 2

Does this support a 4k monitor?

Accepted Answer

This configuration has limited performance in a 4K environment. It is recommended to use it with a 1K or 2K monitor.

Question 3

Does this come with a Windows 11 key in addition to the pre-installation?

Accepted Answer

The product information does not specify whether a Windows 11 key is included in addition to the pre-installation.

Question 4

What kind of monitor does this pc use?

Accepted Answer

This gaming PC offers excellent compatibility and works seamlessly with most modern monitors. For optimal experience we recommend:

Gaming: 2K/4K display with 144Hz+ refresh rate

Creative Work: 4K resolution with 99% sRGB coverage

Balanced Choice: 1080P/2K monitors also deliver great performance
The graphics card supports both HDMI and DP connections. Feel free to share your specific needs for personalized recommendations!

Question 5

can you add another m.2 ssd?

Accepted Answer

Thank you for your question! This motherboard comes with one M.2 slot. If you need additional storage, we recommend installing a SATA SSD, which serves as an excellent alternative for expansion. Should you have any other queries, we'd be happy to assist you further!

Question 6

What app should you use to change the RGB colors? None of the ones I've gone through have been able to change it, Aura Sync, OpenRGB, SignalRGB. There was no remote in the box either to change the colors so now I'm just kinda lost.

Accepted Answer

The computer comes with a built in controller to change the color I'm not sure what app would be compatible I haven't thought about that

Question 7

Can you install your own ram?

Accepted Answer

We're very sorry. Since this configuration only has two slots, you can upgrade the memory module but cannot add additional ones.

Question 8

what motherboard comes installed for this system ?

Accepted Answer

Dear Customer,

Thank you for your inquiry! The pre-installed motherboard for this system is the A520M. It's a stable and reliable motherboard that well supports the overall performance of the system.

We hope this information is helpful. Please feel free to let us know if you have any other questions.

Happy shopping!

Question 9

How many USB ports are on this model?

Accepted Answer

Hello! Thank you for your question.

This model is typically equipped with 4 to 6 USB ports. The exact number may vary slightly depending on the specific configuration or production batch. These ports are usually distributed between the front and rear panels and may include different types (such as USB 2.0, 3.0, etc.) to meet your needs for connecting various peripherals like keyboards, mice, flash drives, and external hard drives.

Question 10

Why doesnt the back of the PSU have an on/off switch? A friend recently purchased and we cannot power the system on

Accepted Answer

Hello! Thank you for your question.
There can be slight variations in the power supply design between different production batches. Some models may not include a separate physical switch, which is a normal design choice and does not affect the normal operation of the power supply or the entire system in any way. To turn on the computer, please simply press the power button located on the front panel of the case.
Could you please describe the specific issue you and your friend are encountering? For example, is there no power at all, or is there no response after pressing the power button? Providing more details will help us assist you further.

Questions & Answers