Question 1

can I plug the backup into a surge protector? Because the cord is too short.

Accepted Answer

Enter aUsing surge strips with APC's Back-UPS and Smart-UPS products.

Issue:

What is Schneider Electric's policy for using surge strips with the APC Back-UPS and APC Smart-UPS product families?

Product Line:

All models of Back-UPS and Smart-UPS

Environment:

All models of Back-UPS and Smart-UPS

Cause:
 
Schneider Electric recommends against the use of any surge protector, power strip or extension cord being plugged into the output of any APC Back-UPS and Smart-UPS products. This document will explain why.

Resolution:

Plugging a surge protector into your UPS: 
The noise filtration circuitry in a Surge Protector can effectively "mask" some of the load from the UPS, causing the UPS to report a lower percentage of attached load than there actually is. This can cause a user to inadvertently overload their UPS. When the UPS switches to battery, it may be unable to support the equipment attached, causing a dropped load.

Surge protectors filter the power for surges and offer EMI/RFI filtering but do not efficiently distribute the power, meaning that some equipment may be deprived of the necessary amperage it requires to run properly  causing your attached equipment (computer, monitor, etc) to shutdown or reboot. If you need to supply additional receptacles on the output of your UPS, we recommend using Power Distribution Units (PDU's). PDUs evenly distribute the amperage among the outlets, while the UPS will filter the power and provide surge protection. PDUs use and distribute the available amperage more efficiently, allowing your equipment to receive the best available power to maintain operation.

Plugging your UPS into a surge protector:
In order for your UPS to get the best power available, you should plug your UPS directly into the wall receptacle. Plugging your UPS into a surge protector may cause the UPS to go to battery often when it normally should remain online. This is because other, more powerful equipment may draw necessary voltage away from the UPS which it requires to remain online. In addition, it may compromise the ground connection which the UPS needs in order to provide adequate surge protection. All APC Back-UPS and Smart-UPS products provide proper surge suppression for power lines without the need of additional protection.

Maintaining EPP and Warranty:
Plugging any non-APC surge protector, power strip, or extension cord into the output of an APC brand UPS could void your Equipment Protection Policy (EPP). However, the standard 3 year product warranty is maintained. If, after taking into consideration this knowledge base document, you choose to use an APC brand surge protector in conjunction with your APC brand UPS, your warranty and Equipment Protection Policy will be maintained.n answer to this question.

Question 2

I have 3 computers that need protection but their not very close together, do I need one for each or one for all and long extension cords?

Accepted Answer

Depending on how many watts your computer is, but this device can only handle a 330Watts system. From my experience this device was overloading and unable to protect a single computer because it detected the computer was too powerful. Best suggestion, you should purchase multiple Back-UPS to support each system.

Question 3

Specs say:  "USB connectivity: Provides management of the UPS via a USB port (not available on all models)".  Sounds like a politician.  Does this provide management through USB or not?

Accepted Answer

In the pictures provided of this model, the USB Data port is labeled and clearly visible on the side view.  It is a female USB B-Type connector. There is also a USB A-Type charging port on the top of the unit. So... yes, this model has a data port and you can manage it with APC's PowerChute software.

Question 4

what is the replacement battery?

Accepted Answer

Hello there, Thank you for contacting us in regards to your question. Unfortunately that is not a question we can answer, but you can contact the manufacturer directly for possible assistance. Their contact information can be found under the 'Warranty & Returns' tab and will be listed below. Website: https://www.apc.com/us/en/country-selector/?ref_url=/ Support Phone: 1-800-555-2725 Support Website: https://www.apc.com/us/en/support/ Thank you, Newegg Support

Question 5

What is the max watts per outlet? I want to use this with a 150W powered switch.

Accepted Answer

That will be fine. It's not divided across outlets but rather 330w is the total output on battery power.

Question 6

dead batteryd?

Accepted Answer

It should have come with a quality assurance receipt, APC should take care of any issues with it. Plug it in and let it charge for a bit before use.

Questions & Answers