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Pros: Quality replacement battery for an APC UPS
Cons: Not really a con of the product itself, just NewEggs packaging of it. I received 2 different APC battery cartridges in one box. The box was fine and the products did arrive intact. However they used the little "pillow" roll packing which the heavy battery packs popped quite easily. So on arrival there were 2 APC battery packs in APC boxes floating around inside a much larger NewEgg box along with all of the pillow roll packing flattened completely.
Overall Review: Recommend the product YES, absolutely. However NewEgg needs to address the shipping of heavy items and what they use for packing material for heavy objects.
Pros: One out of the two batteries is still working.
Cons: One battery is bad after being installed in a Back-UPS for just a month. Just long enough to where I can't return it to NewEgg. Now I get to deal with the manufacturer warranty through APC. :-/
Overall Review: Before I started my current position the previous IT manager had installed all APC Back-UPS for every workstation. (approximately 15) Out of those 15 we have had 7 of the units themselves go bad and stop charging batteries. I understand that batteries go bad and need replacing....that's fine. But when 7 of the units themselves stop charging and become nothing more than an overweight surge protector....
I'm slowly replacing all the APC units that go bad with CyberPower units.
Pros: Great price, especially with free Shoprunner shipping.
You can print a free return shipping label. See Other thoughts.
Cons: The clear plastic piece around the positive terminal was stuck on crooked. I had to unstick it and straighten it before I could plug in the wire. This was pretty easy.
Overall Review: How to get a free return shipping label:
Included with the battery is a Battery Disposal Information paper with a link to a web site for battery disposal locations. Near the top of this website is a link to "how to create your prepaid return label for spent UPS batteries" which takes you to yet another page with another link and login information for a "UPS Returns on the Web" page where you create the label.
Symptoms that the old battery was dead:
-Being awoken in the middle of the night to a high pitched whine. It was difficult to pinpoint the source at first, but it was definitely the UPS.
-PowerChute software self-test failed to complete.
Pros: The first one lasted five years, I expect nothing less from this one. The manuifacturers website wanted $55.63 for the same replacement. I got it here for $37.99 with free shipping. I found David C.'s comment helpful. Just go to the website listed in the procedure for recycling, where you can print out a FREE return label to recycle your old battery.
Cons: None whatsoever. It absolutely performs as advertised.
Overall Review: Simply read the enclosed 'Battery Disposal Information' sheet. There you will find the url to get your free shipping label for recycling your spent battery.
Pros: Factory APC replacement, drop-in, no down time. Works just as expected.
Cons: Not a con, but for all those complaining about no return shipping docs - APC ONLY provides that service if you buy the batteries direct from APC, off of their website. This is NOT a NewEgg issue or problem.
Pros: Packaged well
Cons: Didn't include return shipping for the old battery recycling, after 48h charging, was able to charge only to 70%, simulated power outage and the battery stayed 2min only, now, after a week, can't charge to more than 7%.
Tried re-setting, etc, similar to the previous post.
Overall Review: Probably a bad batch
I'd stay away from this until NewEgg confirms that they have a new batch that is working well and waves restocking fee for confirmed duds
Pros: Item was well packaged and was exactly as represented in the advertisement. The battery works and the backup unit no longer alarms. The instructions that came with the battery clearly illustrated how to replace the battery. In addition, instructions were provided telling you how to obtain a free UPS return label to ship back the old battery.
Overall Review: I have been buying my batteries from another internet company and my last one didn't last as long as I thought it should. Hopefully, this APC battery will give me better service.
Pros: The battery pack works as expected. i was haveing too many surges when i use the AC and the microwave, now problems solved. APC even included free return shipping for my old depleated battery.
Overall Review: I got 5 to 6 mins of rubtume with the my system: 700 Watt PS, Geforce 8800 gts, 2 hard drives at 7200 rpm, AMD 6400 dual core, 5 - 120mm case fans