Question 1

Are you able to install a second fan on the other side?

Accepted Answer

The fan it comes w can only be installed on one side, I guess you could attach another one to the back side if you have room for it, my particular build did not allow for it because the CPU is too close to my graphics cards

Question 2

Do this come with screws? It doesn't appear in photos.

Accepted Answer

The metal bracket at the bottom came with them but thats when I bought a whole set up with the case and everything but I'm not positive if it comes with its own. It wouldnt make sense for it not too yah know?

Question 3

Just installed, a few days ago, problems with AMD install, awkward.

Why do I get warning pop up.."CPU fan is not functioning properly.  SHut down immediately and correct this"

Why is there NO support site?

THANKS  RICK P

Accepted Answer

There is a support webiste but it is on an individual basis.

arctic.ac/us_en/freezer-7-64-pro

So no knowledge base, no community forums.  They do address this issue though.  In their FAQ they answer 2 questions LOL.

Little info, so I will assume the 4-pin fan power connector is in the right slot labeled CPU Fan on the motherboard and not rigged to power some other way.  I will also assume this occurs before the login screen.

Do you have a temp monitor software or hardware installed that you can know the temps while you are in Windows?

If you know the fan spins and keeps your cpu cool while doing work, then the problem is probably that the fan is spinning too slowly at startup with no load, too slowly for the BIOS CPU Fan Speed Warning settings in the BIOS, anyway.

So go into your BIOS at startup.
Some examples: F1, F2, F10, Del
It should show on POST screen if your computer isn't too fast for you to see it.  You have to do this soon after you press the power button.

Navigate to Hardware Monitor settings.
Set CPU Fan Speed Warning (or similar) threshold to 800 RPM per Arcting Cooling suggestion.

If problem persists check fan bearing and also consider that your power supply may be too small for the system, causing fans to run slow (and undervolting other components as well).

I would like to add a word of caution.  I came across a motherboard recently that nobody could figure out why it wasn't working.  Upon closer inspection (and disconnecting the cpu cooler, not a Freezer 7), a bloated, leaking bad capacitor was revealed.  Eureka!  It was apparent that the fan power cable lying on top of the capacitor in a tight space, thermally speaking, was enough to cause it to overheat.  Make sure it comes straight up from the connector.

Good luck.

Question 4

I have this model, purchased in Feb 2009, and now the fan has become noisy. Is a replacement fan available? Can I simply remove the fan and install one of the same size?

Accepted Answer

Send them a message http://www.arctic.ac/us_en/contacts/.  They are quick to respond and received a replacement fan in a week or two.  I received mine free of charge.

Question 5

What kind of paste comes on the fan?  If I want better paste, do I add more paste on top or wipe off the original first?

Accepted Answer

Alex, it comes with standard "silicon base grease". I had a space problem with mine that required removal, so I cleaned off the oem stuff and applied arctic silver alumina. The arctic silver is very similar except it lasts longer.

Question 6

how do I know if this will fit my asus sabertooth x79 motherboard?

Accepted Answer

According to the specs, it provides size via the specific processor socket it is compatible with:

Intel CPU LGA 1150 / LGA 1366 / LGA 1156 / LGA 1155 / LGA 775

AMD CPU Socket AM3 / AM2+ / AM2 / 939 / 754

So long as your MB has one of the above sockets, it will fit.  What is more of a concern is whether it will fit in your case of which you have to measure from the specs.

Question 7

I've got one of these and would like to replace only the fan, best along with  the  plastic frame it is held by (I broke it). What do I need to look for?

Accepted Answer

Due to the specialized plastic frame this fan has I would suggest seeing if you could exchange it for another one. Or even attempting to glue the frame back together.

Or even get a coathanger, metal latch or twist-tie and restrain it to the heat sink column, the fan need-not have direct contact with the heat sink, it just needs to be blowing a good volume of air through it.

I don't recommend trying to get another fan even if its another 92mm fan as the air flow rate could be lower than this, on top of that the price of a replacement fan like this is going to be higher than the entire unit.

Question 8

What fan socket size does it fit in?

Accepted Answer

Socket size is a factor for the motherboard, AMD vs. Intel! The power connector is 4 pin female connector and plugs in to the receptacle on the motherboard.

Question 9

I purchased this for an AMD 3+ CPU.. doesn't even cover the chip.. How are you guys getting this to cool properly??  I'm not even going to turn the pc on to check it out.  I can not see this being a product that is viable to cool AMD proc.

Accepted Answer

I used mine for about a week and a half then realized it wasnt cooling efficiently and got a water coolant system.

Question 10

Im going to be upgrading to an i7 6700k setup, will this be compatible with the new cpu/mobo?

Accepted Answer

the compatibility is in the specification: 
Intel CPU LGA 1150 / LGA 1366 / LGA 1156 / LGA 1155 / LGA 775

AMD CPU Socket AM3 / AM2+ / AM2 / 939 / 754

Questions & Answers