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ARRIS SURFboard SBG6700AC DOCSIS 3.0 Cable Modem & AC1600 Dual Band Gigabit Wireless Router

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  • Download speed up to 343 Mbps, upload speed up to 131Mbps
  • Compatible with Comcast / Xfinity ONLY, pending for other cable companies.
  • Wireless speed up to 1600 Mbps
  • 2 x Gigabit ports

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the ARRIS Group, Inc SBG6700AC

Model

|
Brand
ARRIS
Model
SBG6700AC

Details

|
Type
Gateway Modem
Interface
Two 1-gigabit (10/100/1000) Ethernet ports
Standards
DOCSIS 3.0

Features

|
Features
Wi-Fi Services Ready

Dual Concurrent Radios, 802.11n on the 2.4 GHz band with 2x2 antenna array, and 802.11ac on the 5 GHz band with 3x3 antenna array
Usable throughput of over 1600 Mbps
MIMO Antennas provide enhanced performance

Easy to Setup and Use

Plug-and-play installation
Wi-Fi pairing button for easy Wi-Fi Protected Setup(WPS) Wi-Fi connection
Supports standard Internet browser software
Front panel, multicolor, LEDs indicate status and simplify troubleshooting
Enhanced User Interface

Advanced Services Ready

DOCSIS 3.0
Channel bonding of up to eight downstream and four upstream channels; capable of WAN / LAN data rates of over 340 Mbps in DOCSIS received (downstream) data stream and over 100 Mbps in the send (upstream) data stream
1 GHz-capable tuner
Best-in-class RF Immunity, built into ARRIS Touchstone products since 2006, protects against potential service impacting interference
Use of full downstream bandwidth to capture up to eight DOCSIS channels for bonding
Spectrum analyzer capability for local and remote troubleshooting
Supports IPv4 and IPv6 to expand network addressing capabilities
Versatile and convenient
Integrated 2.4 802.11n and 5 GHz 802.11ac Wi-Fi access point, concurrent radios
Backwards compatible to 802.11a/b/g


Cable Interface: F-Connector, female 75 O
Security: DOCSIS 3.0 Security (BPI+, EAE, SSD)
Provisioning: IPv4, IPv6 (dual stack),DS Lite
Modulation: QPSK and 8, 16, 32, 64, 128, 256 QAM
Class
8 Downstream/4 Upstream

Group

|
Channel Bonding
8 x 4
Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 2 years
  • Limited Warranty period (labor): 2 years
  • Read full details
  • Return Policies
    • Return for refund within: 30 days
    • Return for replacement within: 30 days
  • This item is covered by Newegg.com's Standard Return Policy.
Ownership: 1 month to 1 year
Verified Owner
5/ 5
Great Item!

Pros: Small
easy to set up
runs cooler than my last SurfBoard

Cons: The "green" lights look yellow

Overall Review: I purchased this to replace my 'G' Surfboard cable modem/wireless router. I now have more than twice the gadgets on my network. I enjoy being able to put my different types of gadgets on different frequencies so the slow ones don't slow the fast ones down. This one keeps up nicely and was easy to set up--although if my mom were the purchaser I'd certainly have to set it up for her. It is much smaller and lighter than my old one and runs cooler too. The only confusing thing I've found is that the 'green' lights look yellow to me (I'm NOT colorblind). Anyway, when all of the lights are on solid except the two indicators for the different channels, you are golden. No problem with comcast. The signal reaches around my house and out into the surrounding area nicely even though part of the downstairs has brick outside. I can surf even down the street and in my neighbor's house. Works with my various computers, Rokus, Kindle Fires, SmartPhones, etc. As always, NewEgg got it here quickly and well-packed. One of my friends had an issue with something they bought here, and NewEgg handled it quickly and with no fuss, so I often buy an item for a little more money that NewEgg has rather than risk problems with another seller. My neighbor is paying like $10.00/month to lease a similar (older, fewer features, less user-friendly) unit from Comcast, and she's thinking about buying this instead!

1 out of 1 people found this review helpful. Did you?
Ownership: 1 week to 1 month
Verified Owner
1/ 5
Needs alot of improving

Pros: When it works it is fast
Easy to Configure

Cons: Keeps dropping connection, even through ethernet.

Overall Review: I would not recommend anyone to purchase this. I am an IT professional and this blows my mind. Tried Factory default on it to try and see if the connection dropping would stop and still did not fix the issue. Went through the steps with Arris support and none of that worked either. Had Comcast re-provision the device to see if that would work as well but that did not work. Would expect this with a device that costed $20 but this costing me $140 isn't acceptable. I urge everyone to steer away from this device.

2 out of 2 people found this review helpful. Did you?
5/ 5
Great modem/router! Highly recommend

Pros: Easy setup, compact, doesn't take up much space, 2.4GHz & 5.0GHz can run at same time

Cons: Nothing at moment.

Overall Review: I have TWC and had a Netgear CG3000D which I bought in 2014. I live in a hi-rise coop in Queens, NYC on the 14th floor (with over 200 units).

I used the Netgear for WiFi internet only (no ethernet cable). I work from home in my "office". The modem/router is in the living room and my home office is only about 30 feet away. In the morning, the connection would be fine. By 2p or so, I couldn't load any pages (granted I don't have the fastest speed available - paying the cheapest available). Speedtest wouldn't even run because there would be little or no connection. Had to unplug the power at least once a day which became very annoying.

TWC came and said it's most likely the modem/router. The tech guy said to get a new modem/router with 5.0GHz or "AC" in the model name. That will help since I live in a building sharing internet with everyone and there would less interference (a lot of devices use 2.4GHz). If that doesn't work, he then said to upgrade my speed which I didn't want to do since I mainly surf the web and write emails.

I read reviews about SBG6700-AC (since it was an approved device for TWC) and decided to buy it. It's AMAZING.

I called TWC and gave them my numbers and I had internet immediately. Setup was easy!

At first, I had my MacBook Pro (in my home office) connect it with 2.4GHz. Same thing happened with the Netgear. Very slow connection and would take forever to load my gmail or Facebook pages.

However, when I connected it with 5.0GHz, it was a MIRACLE. Problem solved! I run speedtest and I get the speed I'm supposed to get in my office (30 feet away from modem/router in living room) and in my living room.

I've had the Arris for over 2 weeks now and I haven't touched it (haven't had to unplug the power or anything).

The modem/router itself is smaller than the one I had for Netgear. Love that.

If you are having little/slow or no internet connection, you may just need a router that has 5.0GHz or "AC". Don't cave into the ISP to "upgrade" your speed and pay more if you don't have to.

The great thing about this too is that you can run 2.4GHz and 5.0GHz at the same time.

I highly recommend the SBG6700-AC.

1 out of 1 people found this review helpful. Did you?
Ownership: 1 month to 1 year
Verified Owner
1/ 5
Great when it works, CS = terrible

Pros: Fast

Cons: My particular unit keeps randomly restarting which is getting more frequent. Checked with the ISP and everything is fine there. I thought that this being Motorola/Arris that they would be helpful with an exchange.. Unfortunately that was not the case.

Working from home I cannot be without internet connection and for them to advance exchange there is a $10 fee as well as a shipping fee for the faulty unit. I am not sure why I need to pay for their defective unit if it is under warranty. Needless to say this company has not earned my repeat business.

2 out of 2 people found this review helpful. Did you?
Ownership: 1 week to 1 month
Verified Owner
5/ 5
Replaced COX Modem and D-Link Router with this single Unit ARRIS

Pros: This ARRIS Cable Modem & Wireless Router with WiFi is Fantastic. It is so easy to connect, but I had to call COX Cable to match the IP Address. This single unit is so much faster than the old two units were and WIFI is always available now. The wireless strength goes throughout our one-story 2,500 sq.ft. house. The price was also the best at NewEgg.

Cons: None

Overall Review: Yes, I highly recommend this unit; at one time I was an Electronic Technician for 7 years.

Did you find this review helpful?
Ownership: 1 week to 1 month
Verified Owner
4/ 5
Motorola SBG700A WIFI Modem

Pros: When I first hooked up the WIFI/Modem it was very unstable. I wrote a previous review stating this.
I have since had Time Warner out and they found a bad connection. The Motorola WIFI/Modem has been stable for 2 days now.

Cons: Took much longer than normal to receive.

Overall Review: This modifies my earlier review.

0 out of 1 people found this review helpful. Did you?
Ownership: 1 week to 1 month
Verified Owner
2/ 5
ARRIS SBG6700AC Modem/Router

Pros: When it works it works well.

Cons: Drops the internet connection often.

Overall Review: Unit is unstable. Had Time Warner check the line no problem. No problem with phone and TV signal. Feel like I threw away $189.00. The shipping took much longer than I am used to from Newegg.
Overall very disappointing.

0 out of 1 people found this review helpful. Did you?
Ownership: 1 week to 1 month
Verified Owner
5/ 5

Pros: Work fine with COX, been using it about a month no trouble noted. Been heard about other models need to update their firmware and stuff but haven't got that problem yet :)

Cons: The button on the top said no need enter password if press, couldn't get that to work but I'm OK with that.

Did you find this review helpful?
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