Question 1

For those who purchased this monitor. Does the monitor come with Retail Packaging or does it come with Brown Box since it's a Refurbished? Also does it have all the cables and accessories just like the retail one?

Accepted Answer

It comes in that retail package, with all the cables needed and it really looks like a new one. There Are no dead pixels, but I seen terrible light  bleed. I exchanged one for another and this one has even bigger light bleed. Unfortunately I am out of 30 day window now and a newegg doesn't want to exchange it for me for a new  refurbished one.  Also for some reason at first I was able to overclock it to 165 frames per second. Now I can only do 155 sometimes 160. Great monitor  with terrible things  described above.  I would not buy it again and I do not recommend it. Asus quality control for refurbished products is really bad and I am very disappointed.

Question 2

is this 8 bit or 10 bit?

Accepted Answer

True 8bit.
Owner of item for apx. 4-6 months.
Very few cards and programs support true 10 bit. Typically Only a concern if doing pro color correction/printing/photo work. Better served to get a true 10-bit panel for that type of work anyways. I've owned a 10-bit panel and swore i saw a diff in colors but probably a placebo affect as I wasn't doing 10-bit application work.

Question 3

Does the manufacturer's normal warranty (ASUS 3yr) still apply to this refurbished unit? Or is the 30 day return policy +180 day warranty listed on the Warranty & Returns tab all that there is in total?

Accepted Answer

Hello,

Thank you for contacting us in regards to your question. 
This item is refurbished by an authorized vendor. Warranty support will be provided by the vendor for the term listed in the Warranty & Returns tab. You are also covered under Newegg's Return Policy.

Thank you, 
Newegg Support

Question 4

Are these repaired by ASUS or "open box" returned units you receive? Also 30-day return policy still applies correct?

Accepted Answer

Hello,

Thank you for contacting us in regards to your question. 
This item is refurbished by an authorized vendor. Warranty support will be provided by the vendor. You are also covered under Newegg's Return Policy.

Thank you, 
Newegg Support

Question 5

does the monitor come as the one pictured, or does it come like the more aggressive one that the new one looks like, they have 2 different pics for the same product?

Accepted Answer

I want to buy this monitor, but I want to know if I could return it without problems in case of having a dead pixel. If I buy it I'd like to make sure it does not have any dead pixels.

Question 6

What is the X in the model number?

Accepted Answer

I'm pretty sure that means it's refurbished.

Questions & Answers