Question 1

What is the refresh rate of the display?

Accepted Answer

Hello,

Thank you for contacting us in regards to your question.

It is 60Hz.

Thank you and have a nice day! 
Newegg Support

Question 2

will this product come back on newegg in future, thank you ^^ ?

Accepted Answer

Hello,

Thank you for contacting us with your question. There are many reasons why an item may be discontinued. Most of the time, it has to do with the manufacturer releasing a newer model.

The item may or may not be restocked, you can always continue looking to see if its something we offer.

Hope this helps out!

Thank you, 
Newegg Support

Question 3

Do newegg have this laptop with 16GB RAM? This would be the perfect laptop for me. If you haven't, can I upgrade it to 16 GB without lose my warranty?

Accepted Answer

Hello Thiago,

Thank you for contacting us in regards to your question. Unfortunately, that is not a question we can answer, but you can contact the manufacturer directly for possible assistance. Their contact information can be found under the 'Warranty & Returns' tab.

Thank you, 
Newegg Support

Question 4

What is the color gamut of the screen? sRGB

Accepted Answer

Hello,

I recommend reaching out to Asus for further assistance as that information regarding the IPS display is not listed.  I have provided the contact information for Asus below, hope this helps!

Support Phone: 812-282-2787

Newegg Support

Question 5

Greetings, what is the exact CAS latency and speed of the soldered on included RAM?  Asking because I need to buy an identical stick to get this thing in dual channel mode.  Additionally and more importantly - since this is the 60hz screen variant, what is the NTSC or sRGB of this panel?  As I understand the 120hz version has a rather poor 45% NTSC.

Accepted Answer

Hello there, Thank you for contacting us in regards to your question. Unfortunately that is not a question we can answer, but you can contact the manufacturer directly for possible assistance. Their contact information can be found under the 'Warranty & Returns' tab and will be listed below. Website: https://www.asus.com/us/ Support Phone: 812-282-2787 Support Website: https://www.asus.com/us/support Hope this helps, Newegg Support

Question 6

Does this laptop have a webcam?

Accepted Answer

Hello there,

Thank you for contacting us with your question. This model is not listed to include a webcam but there are external webcam options available.

Hope this helps,
-Newegg Support

Questions & Answers