Skip to: | |

Newegg.com - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - Newegg shopping upgraded ™

If you are reading this message, Please click this link to reload this page.(Do not use your browser's "Refresh" button). Please email us if you're running the latest version of your browser and you still see this message.

Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

Welcome to our betterAcre, our shop is newly opened, the products are genuine, please customers come to buy with confidence, we will serve you wholeheartedly!

  • Feedback
  • Returns Policy
On-Time
Delivery
66.67%
Product
Accuracy
62.96%
Customer Service
Satisfaction
53.85%
27 Ratings (56% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-17 of 17
Anonymous
Ordered on 7/11/2020
Never received item. 7/27/2020 7:44:24 AM
Item never showed up. Seller contacted me and told me it was considered “lost” and refunded my money. Never offered to make arrangements to get a replacement item. Then asked me not to leave them a negative review.
  • No
  • No
  • No
Did you find this review helpful?
Alan S.
Ordered on 7/9/2020
Sold me Fake flash drives 7/26/2020 10:00:10 AM
I will only buy from new egg
  • Yes
  • No
  • Didn't contact
Did you find this review helpful?
Jeffrey G.
Ordered on 7/4/2020
7/21/2020 9:29:43 AM
Tested the camera with Google Meet and Zoom Meetings. Video quality is OK. Best Guess it is producing 720P results. For the cost I'm buying a second one for my mom's computer.
  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful?
James S.
Ordered on 7/2/2020
I have been a Newegg customer for many years. They have always had what I was looking for 7/18/2020 7:52:15 AM
I have been a Newegg customer for many years. They have always had what I was looking for and at a good price. They have always shipped rapidly and I have always been happy with all phases of the transaction. The next time I need an electronics part; I will check Newegg first.
  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful?
SHIHWEI S.
Ordered on 6/23/2020
Webcam 1080P with Microphone HD Web Cam 7/9/2020 4:07:00 PM
this web cam working better than my laptop web cam. Higher resolution with mic phone.
  • Yes
  • Yes
  • Yes
Did you find this review helpful?
Robert Q.
Ordered on 6/24/2020
7/9/2020 10:06:19 AM
Shipped promptly.
  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful?
daniel c.
Ordered on 4/23/2020
Top Customer Service 6/17/2020 6:38:48 AM
The shipping was slower than I expected, BE AWARE to look close at the shipping infor before you order. In addition, the item was not working properly when I received. So, why the 5 star rating? The shipping was precise, my mistake for not reading it properly. More importantly... When I contacted the seller regarding the item not working properly, they walked me through some diagnostics to see if we could get it going. After that did not work, they simply refunded me 100% of the amount I paid. I'm in business, and I know stuff happens. As long as the seller does all they can to fix the issue, and does so immediately, they are 5 star to me, and this seller tried everything. I would buy from them again.
  • Yes
  • Yes
  • Yes
Did you find this review helpful?
Richard G.
Ordered on 5/11/2020
AWESOME in a box 5/27/2020 7:51:23 AM
on time and what I ordered
  • Yes
  • Yes
  • Yes
Did you find this review helpful?
Alan H.
Ordered on 4/23/2020
SLOW SHIPPING 5/15/2020 2:02:14 PM
Ordered on 4/24, site said shipping 3 - 5 days, just received today, 5/15. Item as described, but not the shipping.
  • No
  • Yes
  • Didn't contact
Did you find this review helpful?
Spencer S.
Ordered on 4/30/2020
Not US Stock, slow shipping and poor accountability. Also different item. 5/13/2020 8:49:53 AM
Spend more and buy elsewhere. Doubt this is US stock as listed. Took 13 days to arrive which wasn't terribly behind quote factoring in COVID-19 but the lack of clarity on steps and non-movement for first 9 days was upsetting while trying to decide to cut losses and purchase elsewhere.
This is listed as US stock but seriously doubt that as 9 days between when label was created and item shipped from CA. Contacted seller and they said it had shipped the first night. Shipper (International Bridge) stated it was not in their warehouse until 9 days later and was coming in from an unknown location.
Item was not the one in picture, different body shape, looks to be a knock off, but assume sensors are still mildly accurate. LCD screen is installed at a slight angle.
Seller responded at odd times and seems to be based outside USA, only repacking in CA with IB.

Had plenty of emails back and forth with seller but they were unable to provide clarity on where the item was and why it sat for 9 days. Once they print a tracking label they claim it is shipped even though the item likely wasn't in the USA as stated. If they had been open and said, 'we ran out and need to ship more from wherever' I would have accepted that and moved on. Came away feeling like it was set up as a scam. Getting a different item than pictured only cemented that notion.
  • No
  • No
  • No
1 out of 1 people found this review helpful. Did you?
wai l.
Ordered on 4/29/2020
scam 5/13/2020 1:54:32 AM
14 days item still not received
  • No
  • No
  • Didn't contact
Did you find this review helpful?
Anonymous
Ordered on 4/30/2020
5/12/2020 7:25:28 PM
Wish there was some paper work; instructions, etc.
  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful?
Gregg P.
Ordered on 4/23/2020
scam? 5/6/2020 12:41:24 PM
Have not yet received the item. Label was created 4/24. All of the reviews I have read since not receiving the item state the same. They have not received their items either.
  • No
  • No
  • Didn't contact
1 out of 1 people found this review helpful. Did you?
James M.
Ordered on 4/22/2020
Terrible 5/5/2020 7:32:18 AM
Item not received. Been 13 days. Credit card billed on second day. USPS label created second day. Item has not been received by USPS. Would like to get my money back as this is a rip off.
  • No
  • No
  • Didn't contact
1 out of 1 people found this review helpful. Did you?
John B.
Ordered on 4/21/2020
5/4/2020 4:59:05 AM
My order has been lost. I do not know if it is what was advertised.
  • No
  • No
  • No
1 out of 1 people found this review helpful. Did you?
Anonymous
Ordered on 4/20/2020
They don’t ship. 5/1/2020 1:48:48 PM
Been trying to get a answer on this for a week. Nothing. It has never gone to the post office.. They just give me a poorly translated email asking me to be patient and saying it has shipped. But the tracking info shows they created a label but never shipped the product. Pretty sure this is just a scam.
  • Yes
  • No
  • No
1 out of 1 people found this review helpful. Did you?
Kurtis K.
Ordered on 4/19/2020
Where is it? 4/30/2020 9:36:37 AM
Item purchased 19 April. Shipped 21 April. Says it's been in LA for days now. Today is 30 April, and still no items.
  • No
  • No
  • No
Did you find this review helpful?
If the Adobe Reader does not appear when you click on a link for a PDF file, you can download Adobe Reader from the Adobe web site.