



Why does the new vacuum cleaner not work?
It may have run out of power after a long transport, so you need to fully charge the handheld vacuum cleaner before using it.
Question about vacuum cleaner not charging
It has a charging protection device, please check vacuum cleaner is off before charging. When charging correctly, the indicator light is red and turns green when fully charged.
How to maintain strong suction power?
1. Clean the filter regularly and keep it dry to prevent clogging.
2. Timely charging to keep enough power.
3. According to different use scenarios and the type of debris to be sucked up, match the appropriate accessories to obtain the best results.
Can I use the SM01 vacuum cleaner to pick up wet debris or liquids?
No, it is not a liquid vacuum cleaner. It is designed for dry debris, such as confetti, dust, food residue, pet hair, etc.
How to buy the filter and parts separately?
We do not sell filters and parts separately. If you receive a shipment with missing or damaged parts, Please get in touch with the SERVOMASTER team and we will be happy to provide you with a replacement!



Why does the new vacuum cleaner not work?
It may have run out of power after a long transport, so you need to fully charge the handheld vacuum cleaner before using it.
Question about vacuum cleaner not charging
It has a charging protection device, please check vacuum cleaner is off before charging. When charging correctly, the indicator light is red and turns green when fully charged.
How to maintain strong suction power?
1. Clean the filter regularly and keep it dry to prevent clogging.
2. Timely charging to keep enough power.
3. According to different use scenarios and the type of debris to be sucked up, match the appropriate accessories to obtain the best results.
Can I use the SM01 vacuum cleaner to pick up wet debris or liquids?
No, it is not a liquid vacuum cleaner. It is designed for dry debris, such as confetti, dust, food residue, pet hair, etc.
How to buy the filter and parts separately?
We do not sell filters and parts separately. If you receive a shipment with missing or damaged parts, Please get in touch with the SERVOMASTER team and we will be happy to provide you with a replacement!



































