Question 1

Is it touchscreen?

Accepted Answer

Hello,

Thank you for contacting us in regards to your question.

No it is not touchscreen.

Thank you and have a nice day! 
Newegg Support

Question 2

Can you upgrade the memory?
Can you upgrade storage
What HDMI version is supported?
Where is the manual?

Accepted Answer

Hello,

Thank you for contacting us in regards to your question.

Hi there. The RAM and storage is not upgradable because they're soldered onto the board. It is HDMI 1.4.

Thank you and have a nice day! 
Newegg Support

Question 3

Does this come with a free upgrade to Win10 Home or Pro?

Accepted Answer

Hello Jamison Town,

Thank you for contacting us in regards to your question.

Yes it should but I'd recommend getting in contact with HP for an official confirmation. If you switch out of S mode you would not be able to switch. To switch out of it you would need to open up Settings > Update & Security > Activation. From there you'd be able to switch to Windows 10 Home or Pro. Hope this helps!

Thank you and have a nice day! 
Newegg Support

Question 4

Is this brand new from HP and will it come in a factory-sealed box, or is it refurbished by HP, Newegg, or other?

Accepted Answer

Hello John Hide,

Thank you for contacting us in regards to your question.

This would be brand new with original manufacturer boxing. Hope this helps!

Thank you and have a nice day! 
Newegg Support

Question 5

What software comes on the lap top?

Accepted Answer

Hello Cyndy, This laptop only comes with Windows and any HP bloatware pre-installed. This will not include Microsoft Office or any other first software of the like that needs to be purchased separately. One thing to note is that it is running Windows 10 S and not regular Windows 10. This means that you will not be able to install 3rd party software outside of the Windows store and there is a method to upgrade to a regular version of Windows found at the link below. Hope this helps! https://www.windowscentral.com/how-upgrade-windows-10-s-windows-10-pro Newegg Support

Brand	HP
Series	Stream
Model	11-ah117wm
Part Number	4ND15UA#ABA

CPU Type	Intel Celeron
Processor Name	Intel Celeron N4000
Number of Cores	Dual-core Processor

Screen Size	11.6"
Touchscreen	Non-Touch Screen
Wide Screen Support	Yes
Resolution	1366 x 768

GPU/VPU	Intel UHD Graphics 600
Video Memory	Shared system memory
Graphic Type	Integrated Card

Memory	4GB
Memory Speed	DDR4 2400
Memory Spec	4 GB onboard

HP Laptop Stream 11-ah117wm Intel Celeron N4000 (1.10 GHz) 4 GB Memory 32 GB eMMC Intel UHD Graphics 600 11.6" Windows 10 S

Learn more about the HP 11-ah117wm

Customer Reviews of the HP 11-ah117wm

Warranty & Returns

Warranty, Returns, And Additional Information

Warranty

Return Policies

Manufacturer Contact Info

WLAN	802.11ac Wireless LAN
WiFi Generation	Wi-Fi 5
Bluetooth	Bluetooth 4.2

USB	1 x USB 3.1 Gen 1 (Data transfer only) 1 x USB 2.0
HDMI	1 x HDMI
Audio Ports	1 x Headphone/Microphone Combo Jack

Keyboard	Full-size island-style keyboard
Webcam	Front-facing HP Webcam with integrated digital microphone

AC Adapter	45-watt AC Adapter
Battery	2-cell, 37.69 Wh Li-ion polymer

General
Style	Thin and Light
Type	Everyday Value
Usage	Consumer

Dimensions & Weight
Dimensions (W x D x H)	11.81" x 8.10" x 0.71"
Weight	2.58 lbs.

Item#: N82E16834270994

HP Laptop Stream 11-ah117wm Intel Celeron N4000 (1.10 GHz) 4 GB Memory 32 GB eMMC Intel UHD Graphics 600 11.6" Windows 10 S

Learn more about the HP 11-ah117wm

Customer Reviews of the HP 11-ah117wm

Warranty & Returns

Warranty, Returns, And Additional Information

Warranty

Return Policies

Manufacturer Contact Info