How soft is the seat cushion?

It's foam but protected with leather. The maximum weight support is 300 pounds, but I weight about 195 and it feels good. I get up out of the chair and it retains its shape.

Where I can get the pillow replacement?

Hi dear customer, here is DOWINX gaming chair, thank you for asking. You can get in touch with us on the order details page.

Questions & Answers: Dowinx Gaming Chair Ergonomic Racing Style Recliner with Massage Lumbar Support, Office Armchair for Computer PU Leather E-Sports Gamer Chairs with Retractable Footrest (Black&Purple)

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Dowinx Gaming Chair Ergonomic Racing Style Recliner with Massage Lumbar Support, Office Armchair for Computer PU Leather E-Sports Gamer Chairs with Retractable Footrest (Black&Purple)

NEW ARRIVED DESIGN: Linkage armrest design gaming chair with USB cable power supply massager that can drive by a USB port on computer, power switch or even power bank.
FUNCTIONS ALL YOU NEED FOR A CHAIR: 360° swivel and smooth racing caster wheels for mobility; 90°-180° reclining for working, gaming, reading or napping; 20° controllable rocking and retractable footrest for relaxing; Adjustable seat height, 350 lbs capacity.
FOR BOTH GAMER AND OFFICE WORKER: The big and tall gaming chair with winged back provides multi-point body contact to share the pressure, save your spine and lumbar with ergonomic back and massage support. Lean your legs more comfortable with bucket seat design.
STURDY CONSTRUCTION & ECO FRIENDLY MATERIAL: Alloy frame covered in quality hand sewing PU leather and 5 inches high density foam for comfy. Upgraded LANT gas cylinder and mechanism ensure the use age of the chair.
AFTER SELL SERVICES: 24/7 customer services provided and 1 year parts quality warranty.

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