The CuPiLo upgraded cordless neck massager features the latest 4D kneading technology, enhanced heating area and temperature, offering greater customization.
Is the massage pressure adjustable?
You can choose from 3 speed levels. The pressure can also be adjusted by loosening or gently pulling the straps. If you are sensitive to pressure, please start with the lowest speed and avoid pulling the straps too tightly.
What should I do if the product won’t charge?
Please use a compatible DC 5V 1A/2A charger(not included). You can also try using another working USB charging cable.
How warm does the heat function feel?
The heat function provides gentle warmth. Please allow about 3 minutes to feel the warmth. The actual warmth may vary depending on the room temperature and individual sensitivity.
Why does it turn off after 10 minutes?
The 10-minute auto-off timer is designed for safer use and to help prevent overuse. If you want another session, allow your neck and shoulders to rest briefly before restarting.
How long does the battery last?
The rechargeable battery provides up to 80 minutes of use per full charge. Actual battery life may vary depending on mode, speed, heat level, and strap pressure. For best results, fully charge before first use.
The CuPiLo upgraded cordless neck massager features the latest 4D kneading technology, enhanced heating area and temperature, offering greater customization.
Is the massage pressure adjustable?
You can choose from 3 speed levels. The pressure can also be adjusted by loosening or gently pulling the straps. If you are sensitive to pressure, please start with the lowest speed and avoid pulling the straps too tightly.
What should I do if the product won’t charge?
Please use a compatible DC 5V 1A/2A charger(not included). You can also try using another working USB charging cable.
How warm does the heat function feel?
The heat function provides gentle warmth. Please allow about 3 minutes to feel the warmth. The actual warmth may vary depending on the room temperature and individual sensitivity.
Why does it turn off after 10 minutes?
The 10-minute auto-off timer is designed for safer use and to help prevent overuse. If you want another session, allow your neck and shoulders to rest briefly before restarting.
How long does the battery last?
The rechargeable battery provides up to 80 minutes of use per full charge. Actual battery life may vary depending on mode, speed, heat level, and strap pressure. For best results, fully charge before first use.