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Microsoft Office Home and Business 2013 Product Key Card - 1 PC
  • Verified Owner
  • neweggOwned For: 1 month to 1 year

1 out of 5 eggs Inexcusable install process 02/20/2014

This review is from: Microsoft Office Home and Business 2013 Product Key Card - 1 PC

Pros: Fulfills the technical requirements of users - word processing, collaboration, etc.

Runs and is supported, suitable for replacing unsupported or soon-to-EOL versions of MS Office

Cons: The "online-enabled" install process for this product is either a joke or an insult. The user (or administrator) is required to visit an MS Office website and not only enter a product key, but tie the product to a Microsoft account as well, in order to complete the installation.

The ability to download and burn a disc image of the installer is hamstrung by the association of the image with a unique product key.

Seemingly gone are the days of maintaining a single CD/DVD image to deploy to domain PCs with an installer prompting for a product key and then requiring no further online activity.

Other Thoughts: I'm ready to seriously consider Free/Open-Source alternatives to MS Office (e.g. LibreOffice) if this is going to be the direction of future iterations of the product.

If Microsoft customer-relations staff are reading this, I and many others are extremely (and the word "extremely" is an understatement) dissatisfied with your product. The reason we are dissatisfied is that you are attempting to force us to link Office installs with web accounts and cloud services. We do not want this, we do not welcome this, we do not like this and we will think twice before paying you money in the future if you continue to insist.

Do not lie to your managers and say that SkyDrive/OneDrive is "not mature enough yet", or that the "Office 2013 user interface could use some tweaks", or that there's "not as much demand" for some element of it. Microsoft Office 2013's online install process is threatening to hurt your business. It is as plain and as simple as that.

The quality of the component programs doesn't even enter into the equation in my mind. Office 2013 Home and Business is, due solely to its absolute disgusting failure of an installer, a terrible product. Do not buy unless you have no other choice, and think very, very hard about whether you really might have another choice.


Shane L.'s Profile

Display Name: Shane L.

Date Joined: 01/08/14

  • Reviews: 1
  • Helpfulness: 1
  • First Review: 02/20/14
  • Last Review: 02/20/14
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