Pros: I'm sure it would work well as advertised had is shipped with the parts correctly.

Cons: Major issue with their support. It's non-existent! Their warranty page leads to their home page, and after emailing (no phone numbers anywhere) support I haven't heard back after a week. I was very excited for this product, and have purchased many Arctic products in the past, however, unless this gets resolved quickly, I will never support such an unhelpful company again. Very bitter taste in my mouth.

Overall Review: The actual issue I have is that one of the 4 heatsync mounting screws wasn't machined properly and came without threading, honest mistake, and all I want is a new screw. I don't want to pay for shipping or have drive to the store, just ship me a new screw. unfortunately this is seemingly impossible. Thanks for the headache.