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ASUS Taichi21 Intel Core i5 3317U(1.70GHz) 4GB 128GB SSD HDD 11.6
  • Verified Owner
  • neweggOwned For: 1 month to 1 year

5 out of 5 eggs Don't believe the negative reviews about customer service 03/08/2013

This review is from: ASUS Taichi21 Intel Core i5 3317U(1.70GHz) 4GB 128GB SSD HDD 11.6" FHD Touchscreen 2-in-1 Ultrabook/Tablet (Taichi21-DH51)

Pros: I already left a review but wasn't sure how edit it. I was hit by a car, I'm OK but my outer screen cracked and the inner screen had lines running through it. Sent my unit back under the one year accidental warranty that comes with these and two weeks later they ended up send me a whole new unit. They probably could have fixed the original but maybe parts weren't available? Anyway it did take about two weeks but yesterday they overnighted the package and to my surprise it contained a brand new unit, accessories and everything (now I have double). A+ for Asus customer service.

Cons: Not without its flaws but I'm thoroughly happy with my experiance

ASUS Taichi21 Intel Core i5 3317U(1.70GHz) 4GB 128GB SSD HDD 11.6
  • Verified Owner
  • neweggOwned For: 1 day to 1 week

Pros: Build feels pretty solid. I don't have any of the quality issues the previous reviewer had. The aluminum case feels strong and snug. A very small amount of light bleed on the inside screen on par with other IPS screens I've seen and none I can see on the outer screen. Both look great. The key board is very comfortable and track pad works well with the gestures needed to navigate windows 8. Having a matte screen with a full keyboard is awesome for doing real work. I dont mind that the inside screen isn't touch because it stays fingerprint free. Being able to use a stylus to draw and take notes is awesome. The app store in Windows 8 is still lacking but download Bluestacks and you can run Android apps on your pc. Most I've tired work flawlessly, no tot mention many apps that are paid in the Windows store are free on Android.

Cons: Too heavy to hold up as a tablet but I kind of knew that going in. Some of the Asus software is wonky. The live update utility messed up some of my drivers. The recovery partition does take up a lot of space and with no SD card slot it won't be easy to expand storage in the future. That said, being able to "refresh" windows from the recovery partition is useful, like when a utility messes up drivers. At this high of resolution on a 11.6 screen buttons are are small and hard to tap in desktop mode so I have to either use the touchpad or the stylus.


Michael N.'s Profile

Display Name: Michael N.

Date Joined: 02/20/08

  • Reviews: 3
  • Helpfulness: 1
  • First Review: 04/14/12
  • Last Review: 03/08/13
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