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Michael K.'s Profile > 
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Hanns-G HL248DPB Black 23.6
  • Verified Owner
  • neweggOwned For: 1 month to 1 year

Pros: good resolution

Cons: I have dual monitors, when my computer is asleep and I wake it, this monitor never comes on by itself, while my other monitor does. I always have to turn the power off and than back on before it works. It's really annoying.

  • Verified Owner
  • neweggOwned For: 1 week to 1 month

Pros: the board seems to support a lot of features and runs pretty fast. Fortunately I can use my computer despite problems written in cons section.

Cons: I cannot get a driver to work for the onboard video chipset, the ATI radeon HD 4290. I installed every driver on the cd that came with it. Then I installed all drivers that were recommended from their website. Then specifically sought out the driver for the video chipset. None of these drivers are helping, perhaps my mobo is defective. The phone number in their driver utility application goes to Taiwan, my phone cannot call it. All I could do was submit a ticket for help on their website, that was two days ago and I did not even receive confirmation they got it. Seems like they make it hard to get customer support.
When windows launches and the video chipset is enabled, I get a black screen at login time. I actually spent about two weeks trying to understand what was wrong before Microsoft's support figured it out for me.

Other Thoughts: Fortunately my computer works fine when I disable the video chipset, but I spent a lot of time trying to troubleshoot this, and I'm not getting any help from the manufacturer.


Michael K.'s Profile

Display Name: Michael K.

Date Joined: 11/07/10

  • Reviews: 2
  • Helpfulness: 0
  • First Review: 04/15/11
  • Last Review: 03/23/13
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