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Kezhen W.

Kezhen W.

Joined on 09/15/11

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Product Reviews
product reviews
  • 1
Most Critical Review

not worth it

Blackberry Bold Black 3G Unlocked GSM Smart Phone w/ Wi-Fi / GPS / BlackBerry OS / 2.44" Screen (9700)
Blackberry Bold Black 3G Unlocked GSM Smart Phone w/ Wi-Fi / GPS / BlackBerry OS / 2.44" Screen (9700)

Pros: the phone seems new to me because it came with screen protect and other cover to prevent scratches.

Cons: As i open the box, I know I failed this time again. it is my second time to purchase phone from Neweggs.ca. the first one is Refurnished Blackberry which the back of the phone has lots of scratches that looks like a really old phone. The phone also missed cable and installation CD. But the phone did works. At the end, I got a gift card from customer service for the missing cable. I thought maybe that is how refurnished phone looks like. So I decide to purchase my second phone from here as a gift. This time, i got really disappointed about this new BB 9700. I bought the brand new BB 9700, but when i got it, the camera didn't work at all. i tried to restart, update system,and everything. Nothing works. the cable connection is loose too!! How I am going to give this phone out as a gift, not even functioning well!!

Overall Review: well, neweggs.ca provide good customer service, however the products they carry is not as good as their service. If you want to run the business in the long run, you definitely need increase the quality of the products.