Pros: None

Cons: Seller was out of stock on my order so they sent me a less expensive item as a substitute. Newegg told them I have the original packaging but seller refused to issue a refund on the ground that I did not have the packaging. Seller 123Stores is a fly-by-night scammer.

Overall Review: Seller was out of stock on my order so they sent me a less expensive item as a substitute. Newegg told them I have the original packaging but seller refused to issue a refund on the ground that I did not have the packaging. This is a fly-by-night scammer. Here's what Newegg told them: Here is a copy of the e-mail that you sent. Order #243397579 - Return/Refund/Replacement -------------- Begin message ----------------- Hello my name is Will Feng from Newegg Customer Service. We have a customer who needs assistance to set up a return for their Marketplace order. The customer’s order details are listed below. Customer# 16018688 Sales order# 243397579 Item#(s) 9SIA3915AV5081 Detailed Return Reason: ordered SST-FP32S-E but received SST-FP36S-E. The customer does have all of the original retail packaging and accessories. Refund or replacement: refund Thank you. -- -------------- End message ----------------- Here's what they told me: ----- From: <123Stores> To: <Richard B> ----- Dear Richard B This is with reference to your Order ID 243397579. We regret to inform you that we are unable to approve your return request since our vendor partner will not accept it without original packaging.Wishing you a pleasant day ahead.Thanks,JamesNote : Please don't remove [Threadid:4900253] from either the subject line or the email body, as this will help us respond to your email at the earliest[Threadid:4900253]-- Don't waste your time and money on 123Stores.