Pros: Have been a system builder for over twenty years, since Digital Research DOS and early MS DOS. Only the second Western Digital hard drive received DOA using only WD drives for very many systems.

Cons: DOA. First problem with any order from New Egg. All other items have been software or only electronic in nature. First mechanical device ordered and it was DOA with indentations on about a quarter of the label corresponding to about one quarter of the indentations on the housing of the drive. Rough, careless handling? From my experience and reading about all of the bent pins, as received, for OEM processors QC needs to encourage handling, packaging, and shipping to troubleshoot, implement, train, follow, and review/test more robust procedures.

Overall Review: Have not crossed New Egg off of my supplier list. When more active, more volume, did business with *ech *ata and other distrib. I appreciate New Eggs reasonable pricing and turn around time. Decent continuous improvement just keeps you even. It takes outstanding continuous improvement to improve.