Joined on 04/26/04
If you value service, stay away from this company
Pros: Fast shipping from newegg, when the card works correctly, its screaming fast
Cons: I've had a ticket in with HIS since 4/1/10, with the grey bar/3d lockup issue that nearly every 5970 owner has had. First response took 15 days to hear back, then 5, then over a month. They have a bios fix for the card, but not a flasher for windows 7, yet they didnt give the bins so I could flash, so still im stuck w/o a very functional card.
Overall Review: HIS Tech's customer support, is simply the WORST I've ever EVER had the pleasure of dealing with. We're up to over 2 months now in the ticket system, and now they're saying RMA? Ya.. I guess they dont read or refuse to view the outside world as its a 5970 problem many, many are having, and the bios they have will fix it, yet I'm sure it will be another few weeks of waiting to get some other 1/2 baked response w/o a solution. Would be nice if HIS responded to their tickets / RMA's as fast as they do to reviews on newegg, which I'm sure this will have a copy/paste response below it soon enough from HIS, which will do about as good as banging your head against a wall over and over. But hey on the bright side, 3 screens makes a mean excel spreadsheet, since its about all I can run on this card w/o 3d crashes.