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Shane O.

Shane O.

Joined on 03/13/13

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Product Reviews
product reviews
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Most Critical Review

Serious Production Flaw

TOSHIBA Canvio Desk 3TB USB 3.0 Desktop External Hard Drive HDWC130XK3J1 Black
TOSHIBA Canvio Desk 3TB USB 3.0 Desktop External Hard Drive HDWC130XK3J1 Black

Pros: Pretty much sets itself up; very little configuration required. Case has small rubber mounts that keep it from sliding around. Quiet.

Cons: The first one I bought lasted about 30 days and stopped working. I had loaded about 500M of data but it was all backed up; annoying but not fatal. Newegg swapped it and all seemed well. After 30 days, the second one seemed to be doing well and I downloaded about 1T of backup data from an online site and cancelled that account. No backup because this was the backup. 45 days later, the power source just stopped working. It wouldn't turn on, so I couldn't even try to rescue the data from the discs without disassembling the drive. One failure is chance. Twice means Toshiba made mistakes in a production run. Still haven't recovered the data yet.

Overall Review: I have had lots of Toshiba products and some have failed but not multiple consecutive failures on the same model. I'm guessing they've been skipping some QC steps or there is another problem in their manufacturing process. Needless to say, I won't be buying any more Toshiba external drives. Ever. It's just too much of a risk. I am still trying to recover this data and while Drivesavers will probably succeed, it will cost a considerable amount of money over and above the original cost of the drive.