Doesn't work with Western Digital 1.5TB Caviar Green12/18/2009 12:30:00 PM

Pros: No pros. Doesn't work with the drives I bought it for.

Cons: Incompatible with Western Digital 1.5TB Caviar Green. Rosewill tech support quickly acknowledged this and authorized a refund.

Overall Review: Based on how quickly Rosewill identified the problem and authorized a refund, it seems likely that they already new that the product was incompatible with the drive. Its perfectly nice of them to authorize a refund but I'd rather not have wasted the time and the $10 for the return postage.

5 out of 5 people found this review helpful. Did you? 
Manufacturer Response:
Dear Valued Customer, Thank you very much for purchase the RX-DUS100. We are not sure why the HDD Dock did not work with the WD Green HDD but it could be due to a defective unit. We have tested the dock with a WD Green 2TB HDD and everything works fine. Please kindly contact Rosewill support team either via phone at 800-575-9885 or via email at rma@rosewill.com so we may assist you with a replacement. We are eager to assist you in any possible way. We look forward to hearing from you soon. Thanks, Rosewill Customer Care
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