Joined on 09/18/09
Seems like new
Pros: Lowest price I've seen anywhere Fast and free shipping Works perfectly Easy setup, however it will take a few times to tweak things to your liking after you become more familiar with the remote Looks great, the whole family assumed it was new Extremely simple to use for even the least tech savvy person you know RF!! I never purchase any tech without tons of research into the device, its competition and its reviews. My home theater room is not very large or complex and all the seating seems to be in direct line with my devices (I cut apart an old wooden dresser to make an entertainment center with all my components, nothing is out of sight or covered by cabinets) so I was heavily leaning toward a cheaper remote without RF. I've had good experiences with neweggs return/replacement policy in the past so I gambled on this refurb unit when I found this deal and so happy I did. RF is THE coolest thing about this remote. Controls EVERYTHING in my room by just pressing a button, doesn't matter where its facing. Very happy I went this route and I'll never go back to a normal remote after having this for 3 months.
Cons: As my first universal remote I don't have anything to compare this to, Everyone seems to scoff at the lack of sequences, which seems like a cool feature and I was worried I'd have trouble without it, but I don't mind.Those with larger setups might prefer a remote that has them. I would however like to be able to rearrange the order of the devices in the device menu. When in the watch tv or play ps3 activities, I occasionally will hit 'devices' to turn on/off my lights or air conditioner, and it takes a page or 2 of scrolling through the devices to get to it. Not a huge issue and I've since learned that it's possible to program those functions to a hard button on the remote so its not a problem for me anymore(unless I want to say change the temp on ac or settings of the lights, then back to annoying device menu). Again, just seems like a simple issue that may bother other users if they have too many devices and not enough patience. Last con is the pictures on the touchscreen. Any activity or device programmed has a name + picture next to it that you can change, but you have to use Logitechs pre-programmed photos. These pictures also come into place when choosing favorite channels, but you're now allowed to upload custom photos. I found websites that have tons of channel specific pics to download and use for your remote, but none with activity or device pics because Logitech doesn't allow you to use custom ones for some reason. This is sort of annoying for me because my computer is a device (they do have a pc pic for devices) but my activity labeled "Use Computer" has the picture of a dvd player next to it. Slightly annoying to look at but at least I was able to change the name of the activity and it does what I want it to.
Overall Review: Any cons I can think of are EXTREMELY minor details that have to do with the remote itself, not with this refurbish deal that newegg offers. I see many people receiving broken units and all I have to say is, if you look into this remote and decide you like it, buy it here and have patience. Newegg will replace it until they get it right and you'll have saved $150 on a fantastic remote. My first one came in the original box with everything in it and no signs of previous use, everything was clean and wrapped in plastic. No real complaints so far and I'm not worried as I bought the extended warranty for an extra $20. One last thing to add, I've seen on many reviews from other sites that people like the charging cradle cuz they always know where to find the remote. However, the batteries are not meant to be overcharged like that. They will eventually expand and if left in the remote too long after that will not only destroy the battery but the entire unit and I've seen on a few forums that Logitech considers that the owners fault and not a malfunction so no replacement. Charge it when it needs to and keep it safe and off the cradle when it doesn't.