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Karen K.

Karen K.

Joined on 04/24/06

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Product Reviews
product reviews
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Most Critical Review

Great scanner, horrible software.

Fujitsu ScanSnap iX1500 (PA03770-B005) Document Scanner
Fujitsu ScanSnap iX1500 (PA03770-B005) Document Scanner

Pros: I have been using ScanSnap scanners sice the s500. I use them so much that I have actually worn out a few. We're talking hundreds of thousands of pages scanned at least. This scanner seems to be an improvement over the ix500. It is sleek, fast & quiet. I would also prefer a black model, but that's really neither here nor there.

Cons: The software, ScanSnap Home is definitely worse than the the prior ScanSnap Manager. In addition, the ix1500 is not compatible with the older software. It seems that by giving the scanner and scanning software a fresh coat of paint, they've also dumbed it down to the point that it is not as useful as it was before. I've only had the scanner a couple of weeks, but am at a loss of what Home improves upon over Manager. A couple of examples: 1. My normal scanning profile is set to Duplex scan and set to automatically remove blank pages. In ScanSnap Manager, if I wanted to scan a document as Simplex all I had to do was right click the icon in the system tray and click "simplex scan." Now, I have to open ScanSnap Home (no more system tray icon), click "Scan," then "Change The Scanning Side," then "Simplex." What used to be a half second job is now about 15 seconds. 2. For some reason, Fujitsu, made a small change to the file saving that makes my workflow way more difficult. The way things used to work were as follows. I could scan a document, rename and choose the destination folder and then open in the application of my choice. Now, I can either save to a default folder and open in (for example) Acrobat, OR I can use the "Verify and Save" feature to rename the file and choose it's destination. Why? The only reason I can think of is that Fujitsu wants you to use its could service and scan history program.

Overall Review: If you are not a power user or particular about the settings you may have grown accustomed to in ScanSnap Manager, this is a fine product. I would also like to add that Fujitsu's customer service was very prompt and helpful in helping me determine if the old settings were buried somewhere else in the menus (they're not). Finally, and somewhat humorously, they offered to enter restoring these functions as a feature request but admitted that I would probably never hear back.

11/28/2018