Pros: I love gskill ram however, in this case they did not function on arrival. I will still continue buying gskill as this appears to be a 1 off issue.

Cons: I did not like the RMA process. I sent them back where I saw it was elected for replacement some time after they were received back at newegg. After weeks of silence, I called back to find out the status of replacement which I was told they needed to determine the issue. After more waiting, I called again to be told that new stock was in backorder. Where is the courtesy call?!! Seems there was no issue having a customer sit in suspense not knowing what is going on. At that point I asked for a refund which I ordered from Ama and had them in 2 days. I love newegg but the customer service and speed needs drastic improvement. Ama is not my go-to but seems I may have to start walking that direction.

Overall Review: I would recommend gskill ram to others. Has been running well in my other pc for 4 years now with no issues. As for the RMA process, please refer to my other comments.