Pros: I purchased this hard drive as a replacement for a hard drive that died in an Acer laptop. It worked perfectly. Pros for this drive was its price and capacity.

Cons: None

I ordered a PS3 KEM 450AAA with deck as a replacement for a friends son whose birthday was this weekend and he wanted it fixed by then. I paid for two day air delivery via UPS. The item I received however was a KEM450BAA... Not the item I ordered. I called the number on the sellers page and I got a guy that said he was from the warehouse and that he was going to contact sale department to issue me a return label via USPS through email and that when they receive my item they will send out the right one!! I am never going to get my item in time!! I AM FURIOUS! and to top the cake the guy said they normally send out emails by 9pm eastern time. In the mean time I have a hold on my credit card for the cost of the item with shipping... DO NOT PURCHASE ANYTHING FROM THIS COMPANY IF YOU INTEND TO RECEIVE AN ORDER ON TIME... I WILL NEVER PURCHASE ANYTHING FROM IMAGE STORE EVER AGAIN.