Date Joined: 03/19/18
Pros: I received the package with neither head and lumbar pillow. One of hex screws was flat out the head so there was no way to securely screw it in. The gas lift was defective too. I had to seat on the very center for my weight to force the chair down when I want to adjust it lower. Too many defectives, very frustrated. I contacted Homall, the official seller with in no hope of getting in touch but surprisingly, they replied right after few hours and tried to resolve all those problems. He sent the missing pillows, new screw set and gas lift separately. Though you could sense the unprofessional here but I do really feel the courtesy, care and sincere the seller is trying to be. After all the frustration and reassembled the chair, it turns out not so bad at all. The height adjustment works seamlessly. Of all chair I have used and seat on, I realize I never touch my back onto the back support except this one. All the spacings are about right. I could feel every time that my body and the chair in such a harmonic unity when seating on it. Pillows and great and supportive. I can even sleep on the chair when bending all the way back.
Cons: The only complain I have now is the leather material. It is quite stiff and seems to get hotter than other kind of leather.