Horrible. HP Support is the WORST3/10/2017 2:21:27 PM

Pros: Nice small form factor

Cons: HP requires active support contract to get updates. No other vendor to my knowledge is this lame. NEVER BUYING FROM THEM AGAIN! Can't even get the network drivers for the box to boot W2K8.

Overall Review: DO NOT BUY!

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Good performance, POOR support10/12/2014 4:49:15 AM

Pros: Good hardware, performance and price point.

Cons: Netgear doesn't seem to realize that their enterprise offerings can't afford to be treated like the home networking side of the their business. They are very slow to address known security issues in this product. Ex. Heartbleed. I called and NO ONE had a comment on the status of a fix and customers had to wait WEEKS to see the issue resolved. Additionally, they don't have any security announce mailing list or security website for the enterprise products like other enterprise security vendors.

Overall Review: Netgear needs to start treating the enterprise customer with a higher level of support than its $100 home network customer.

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Defective Parts - USB on Top Breaks6/30/2014 9:12:40 AM

Pros: Lots of space

Cons: The case is O.K. but the manufacturer has put flimsy low quality USB housing in the top of case. The ports have a poor quality metal housing around the 2 usb ports which falls off with day to day use shortly after purchase. I've been building machines for years and have never seen anything so flimsy. I spoke with the company and the deny there is an issue. I wouldn't buy this case until they do a new version...

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Manufacturer Response:
Hello, I apologize for the less than satisfactory experience that you have had with the HAF 932. We do offer a part request option for customers that are under warranty. Since there is an issue with the USB ports, you can submit a part request for another I/O panel for the HAF 932. If you have any other questions, concerns and or comments, you are more than welcome to contact me at (888) 624-5099 x169 and or send me an email at eric_belger@coolermaster.com If the part request is something that you would like to do. Please see the attached link to start the process. Once you have submitted the part request, you can send me an email and I will get it approved for you in timely manner. Sincerely, Eric CMUSA Support
External Link(s):
Part Request Site
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