Dear Valued Customer,
Thank you very much for purchasing this unit.
We strive to provide the most reliable and highest quality products to our customers.
We are sorry to hear that, please contact our support team to assist you with troubleshoot and/or warranty options.
Phone: 1- 800-575-9885
Email: rma@rosewill.com
Email2: techsupport@rosewill.com
We look forward to hearing from you.
Thanks,
Rosewill Customer Care
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Pros: Seemed well constructed and stout. Expected long service from this product.
Cons: End clip lost its "spring" within 2 weeks and would not stay in. I got a replacement and it did the same thing, Switched products and no more problem. Both Rosewills literally became unuseable.