Hi,
We are very sorry for the inconvenience that you experienced, we would like to fix or replace your system for you. Please contact us at (800)685-3471 Monday - Friday between 8:00AM to 5:30PM PST or email your information to customercare@abs.com so we can begin to fix the issue for you.
Thank you again for considering ABS products, we look forward to resolving your concerns.
ABS Customer Support
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Pros: Good computer
Cons: Some cheap parts
Overall Review: I got this computer about 2 weeks ago and its been good so far. When set up my friend and I noticed that the main cpu fans were not spinning, checked to make sure everything was plugged in and it was. It turned out that a cheap wire had been used to plug in the fan hub and was damaged in shipping. Fixed with electrical tape and it works fine. Other than that I didnt receive the RGB remote to change the colors of the fans. Apart from those three complains runs well and was a great purchase for 1100.