Pros: Scans quickly. Good image resolution. Business card software does a good job. Paperwork 14 is an easy to use product. Auto scans the back side when an image is present.

Cons: Often doesn't recognize paper is in the scanner. Often grabs multiple pages. Not good for volume scanning. Very disappointed as it does not meet my need for a portable scanner to scan multi page documents.

Overall Review: Would not recommend this scanner.

Pros: The software was not available on the Canon USA site. The Canon tech support was unaware of the update. A third party tech support site found it on the European Canon site. I notified Canon support.

Cons: Canon support has little knowledge of the product. My tech support person was wonderful. Talked to the engineers who suggested a solution we had already tried.

Overall Review: Once updated, it works fine.