Joined on 10/30/05
Service is non existent
Pros: It worked for a year.
Cons: It died under warranty. First they told me it was not under warranty and then they changed their mind and told me it was under warranty. They sent me an RMA and I sent it back. They received it on Feb. 28, 2013 and as of March 14th they can not find it in their warehouse. Using online chat is useless. I have tried it twice since they received the drive. Now they just sent me another RMA email on an item I already returned.
Overall Review: Was a great company. Now I would not buy even a wood pencil from them. Terrible customer support. Terrible is being nice. Service would get one egg, since that is the lowest I can go.
Seagate Hybrid drive
Pros: Worked well in HP laptop
Cons: Worked well for a month or two then Windows 7 update would not run. Called HP since Microsoft was no help. After an hour on phone with HP tech support nothing was resolved. I put in old hard drive and updated machine. Re-formatted Seagate, used Acronis to mirror image old drive to new and still had the same problem.
Overall Review: I have been happy with all other Seagate drives I have had, but this one is a pain. Thinking about using it as a backup drive for Home Server and buying WD for laptop.
USB 3 works
Pros: USB 3 works good. Have not tried the card reader because of other problems.
Cons: USB 2 does not work. Connected eSata and computer was put in tail spin. Computer would not boot most of the time when it did Windows 8.1 would not open. Got a message there was a problem with motherboard and Windows could not start. Unplugged eSata and power cord. Plugged power cord back in to see if I needed it for USB 2 to work and received message that my Express gate could not run, to install new version (Asus motherboard). After disconnecting everything except USB 3 system started.
Overall Review: This is the first Rosewill product I have had trouble with.
Should know better
Pros: None so far.
Cons: When I connected it to my SATA/IDE to USB 2 Adapter it caused it to blow-up the power supply for the adapter. Tried to install after the thirty day return policy. Now I have to deal with Samsung.
Overall Review: Be sure to install electronic devices in the thirty days period.