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Carl R.

Carl R.

Joined on 10/07/09

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Product Reviews
product reviews
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Most Critical Review

Very Poor Customer Service

HPE ProLiant MicroServer Gen10 Plus Intel Xeon E-2224 S100i 4LFF-NHP (3.5") 180W External Power Supply Server
HPE ProLiant MicroServer Gen10 Plus Intel Xeon E-2224 S100i 4LFF-NHP (3.5") 180W External Power Supply Server

Pros: Very quiet, especially for a server. Gave nearly a year of non-stop service.

Cons: Do not purchase for home businesses or home use. HPE does not want to honor their warranty if parts need to be shipped to a residential address.

Overall Review: Do not recommend to human beings, only to corporations. After nearly a year of service, the system board died and took BOTH RAID drives with it. No matter how high quality of electronics, that's a possibility and I understand that. I don't blame HPE for the disaster. I'm sure it wasn't something they planned. I don't rate companies based on if their stuff has normal problems. I do rate them on how they deal with those problems and well, this isn't a way to handle it. I was told I needed to either provide a "corporate" address (apparently I can't have it shipped to an LLC, or single proprietorship address) or provide the receipt (does anyone who buys a server actually get a paper receipt and if they do, are there many corporations that keep paper receipts past the tax year?) as well as photographic proof of the serial number. Now I get to wait through the weekend while they "evaluate" my submission. Prior to their discovery that it was a home address, it was about to ship.