Dear Customer,
We are very sorry to hear about this. However, this power supply does come with 2 years warranty.
If you like to process the manufacture warranty, please contact info@raidmax.com and we can guide you how to exchange/process the warranty.
Thank you.
-Raidmax Support Team
Pros: Simulated 7.1 surround is on the spot, great for pin pointing incoming footsteps. Cord length is great for use at computer or in front of the Entertainment System.
Cons: Got one headset that the mic did not work, but seller store was fast to get it replaced. Mic boom has an upper and lower stop point, so it should not spin all the way around. If you get one like this contact seller store.
Overall Review: had for little more than a year. All at once with no warning PSU shorted out then dropped power. NONE of the protection features worked. When made aware of what happened. raidmax said that they would try and "fix" it if i paid to ship it. Which they informed me i would most likley be getting back the same faulty components. Told them it would be better if they sent a replacement with a return tag, as i had just finished paying to ship out all the other components that were damaged when the protection features failed. they could care less... So it sits in a closet until i get around to sending it back. while half my system is being processed for warranty or replaced.