Joined on 12/11/04
Good Printer, Moderate Support
Pros: Easy WiFi setup, fool proof cartridges, great quality.
Cons: Only marginally helpful foreign tech support.
Overall Review: My mother had purchased it for herself.vvOut of the box, I began to set this printer up. I made it through setup to the point of initializing the print heads. I continued to receive print head errors. I called tech support, which actually went to a real voice quite quickly. I went through the entire sequence again with the tech guy who believed it was the network. I didn't think so. I don't claim to be part of the Geek Squad, but do have a fair knowledge of tech. I spent a good hour and a half on the phone with a very nice agent from New Delhi India. Unfortionately to no avail. But through brute force and ignorance (and some poking), I found that one of the ink traps (the cotton bats where the ink cartridges clean and rest) had been knocked loose during shipping. This is something that I would recommend everybody check. Make sure those cotton pads on the left side of the printer are properly pushed in place. This little problem was the only problem so far.
Not what it claims to be
Pros: Seems sturdy enough
Cons: Not aRGB as claimed. Only powered by molex style connector.
Overall Review: If you're just looking for color, this will do. Be aware that the color cannot be controlled. It is powered only by a 5V and common pin on the connector.