Pros: Shipping was great, arrived safe and sound, packed well. I was surprised it was shipped in the actual box showing what was inside, which if in the wrong neighborhood could be bad for the customer. Shipping paper is a good alternative to "hide" the product inside. But it made it safely and that's what matters. Got it all hooked up and tried to start the computer I got a message saying "Windows could not complete the installation. To install Windows on this computer, restart the installation." Knowing nothing of computers I was frazzled as all the reviews had stated it was plug in and go. To make it short, I contacted customer support at both Newegg and Stormcraft. Thankfully the other reviews of customer service were correct. Amazing support from Mike at Stormcraft and he guided me through the installation of everything (too many installs to name them all). Was tough for someone who knows nothing about computers, but his guidance was great, on the second call he stayed on the phone with me and talked me though step by step. I also spoke with a gentleman from Newegg customer support Brandon I believe who was also extremely helpful. Took a few days to get everything up and running but once all set up and going the computer has been great! Was a hassle but am still super happy with my purchase and still give 5 eggies. Pro's - Nice looking tower, very neat and tidy inside. Love the lights (I kept the rainbow colors) Super quiet, don't hear a peep but a soft hum. A++ on customer support Packed well.

Cons: Con's - Shipped in the box showing the product inside, not really a con but it's not a pro either. The issues with windows and all needed programs to run not being installed was a big issue for me, for someone who knows computers this may not be an issue, but when your excited to play and you can't and don't understand why it's for sure frustrating.

Overall Review: Yes I would recommend Stormcraft. Great customer service is hard to come by these days so please don't ever lose your desire to help your customers. Hopefully I won't need to purchase a new tower for a few years but when I do, it will be a Stormcraft. The only thing I would change is possibly wrapping the box in a shipping paper to hide the contents. Thank you Mike@Stormcraft and Thank you Brandon@Newegg for your help.