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Anne W.

Anne W.

Joined on 12/24/19

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Product Reviews
product reviews
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Most Favorable Review

Great for five months. And then....

Asus TUF Gaming Laptop, 15.6" Full HD IPS-Type, Intel Core i7-9750H, GeForce GTX 1650, 8 GB DDR4, 512 GB PCIe SSD, Gigabit Wi-Fi 5, Windows 10 Home, TUF505GT-AH73 Notebook PC Computer
Asus TUF Gaming Laptop, 15.6" Full HD IPS-Type, Intel Core i7-9750H, GeForce GTX 1650, 8 GB DDR4, 512 GB PCIe SSD, Gigabit Wi-Fi 5, Windows 10 Home, TUF505GT-AH73 Notebook PC Computer

Overall Review: I purchased this laptop in May. For five months, it was great - fast, responsive, no issues. Turned it off one Saturday night, and when I turned it on the next day the Intel GPU started spiking up to 100% with the most minimal video use. Games I'd been playing for months became unplayable instadeath slideshows. Zoom stopped working. Have spent a week with Asus support and local IT trying to resolve with no end in sight. Today started throwing RAM errors for no reasons. So frustrated. Next step will be to wipe it back to factory settings, which will mean a whole day lost. A five month old machine should not behave this way.