Good Memory, Good Price, Bad Service1/5/2013 8:03:19 PM

Pros: The one stick that worked worked very well, had no issues. Fast, great color and a good price (I paid $61.99 after rebate)

Cons: One stick was failing from the start. The video driver kept crashing and recovering. I loaded up memtest, and sure enough one stick was consistently having errors. I started an RMA through Patriot (I guess that was my mistake, should have gone through Newegg). I mailed in the RAM with everything that was asked and have yet to hear anything from them; they received the RAM on 12/26/12. After multiple emails I still haven't gotten a response on what is going on, or even that the RAM was even received. I had to send in the entire kit so I haven't been able to work on my recently built computer for the past couple weeks. Very frustrating.

Overall Review: Five egg product, one egg support from Patriot

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Manufacturer Response:
Dear Valued Customer, I'm sorry to hear that you had an issue with the drive being defective. Please note that we were closed on Christmas week in observance of the Holidays (with the exception of shipping & receiving). If you sent an e-mail during this time frame, this can be a reason why the inquiries were not responded to, or your case is currently in process. For an update in RMA status, please e-mail RMA@Patriotmem.com. Thank you for choosing Patriot Memory! Kind Regards, Patriot Memory Customer Care
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