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Michael W.

Michael W.

Joined on 02/14/08

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Product Reviews
product reviews
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Most Critical Review

Drive Dead After A Month -- Western Digital Not Honoring Warranty

WD Red Plus 4TB NAS Hard Disk Drive - 5400 RPM Class SATA 6Gb/s, CMR, 128MB Cache, 3.5 Inch - WD40EFZX
WD Red Plus 4TB NAS Hard Disk Drive - 5400 RPM Class SATA 6Gb/s, CMR, 128MB Cache, 3.5 Inch - WD40EFZX

Overall Review: I bought this drive due to the price and the warranty which I thought was a good buy. After a month linux kernel was reporting read errors to the drive. I pulled the drive and placed it in a separate workstation, using onboard sata, I wanted to verify the controller or cables on the server was not generating the errors. After receiving the same errors I ran a smart test, smart long test threw errors and was not able to finish due to read errors. I thought okay fine western digital should send me a replacement drive, this has been a nightmare, first western digital would not approve an advance rma, second I have shipped my drive to them and they are just sitting on it, not sending any replacement drives. This is a huge issue for anyone using these disks in a NAS, depending on your use case if another drive fails data lost is a real possibility. As it stands western digital is just holding my drive and refuses to issue a replacement.