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Scott R.

Scott R.

Joined on 05/17/07

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Product Reviews
product reviews
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Most Critical Review

Good Monitor, Bad support

ASUS VK246H Black 24" HDMI Widescreen LCD Monitor 300 cd/m2 DC 1000:1 (ASCR 20000:1 ) Built-in Speakers  w/ 1.3m Pixel Webcam
ASUS VK246H Black 24" HDMI Widescreen LCD Monitor 300 cd/m2 DC 1000:1 (ASCR 20000:1 ) Built-in Speakers w/ 1.3m Pixel Webcam

Pros: Good picture quality, no dead pixels, 24 inches is a very nice size. I haven't used the camera or on board sound extensively, but the camera was decent from what I've seen so far.

Cons: After about a month of use the menu for the display would appear at random times, and cycle through the display options (changing color settings etc). Simultaneously all buttons except the power switch would stop working, so you were left with the menu box in the middle of the screen. After a call and email to Asus, I was given an RMA number and I was told that I would have to pay for shipping to California from the east coast ($24). After 3 weeks a replacement arrived (1 week for repair, 1 week for shipping each way). The monitor they gave me has several scuffs on the screen and the plastic frame, and although they aren't too noticeable when the monitor is on, it is a bit annoying.

Overall Review: When it works this screen is fairly nice, but with a rather short warranty, and poor customer service I would think twice about buying it again. 3 weeks for repair and paying for shipping on a manufacturing error isn't what I expected from a well respected company such as Asus

12/29/2009