Joined on 08/03/17
Pen Inquiry Pending
Pros: Good space for working on a 1920x1020 screen. Pen is accurate to my movements and has accelerated my work speed. With the right drivers, the customization keys are fantastic to work with. So far feeling sturdy enough to work with. Glove piece is just short of tight, for reference I wear large gloves typically.
Cons: Pen not holding charge was resolved. Replacement received and working. See Overall review.
Overall Review: I don't know if other folks have gotten pens that hold charge, But if it can hold charge and doesn't die or wear out quickly, Then it ought to work wonderfully. I knew I was taking a gamble with 54% off. Here's hoping it ends well. I'll bump up, drop down, or hold the rating based on Customer service. !!UPDATE!! Customer support was very effective and timely while dealing with my late responses. I've received a new, working pen, and it's working smoothly and effectively. Bumping up to a full five for the positive and cooperative communications. Pending Response as of 31 Aug Positive responses received 1 Sep Correspondence through to 9 Sep Replacement shipped 12 Sep Replacement received 14 Sep
Faulty Item and Poor Product Support
Pros: Worked for four months. SEE CONs During the three months, it ran beautifully and permitted VR play of a flight game. While operational, I give it full marks. HOWEVER: SEE CONs
Cons: Slight glitches were noticed at three months after purchase and installation. Chalked up to Drivers until it intensified over five months without resolution from reporting. Tested with old GPU. No issues. Tested with driver rollback to previous working states. Tested with a complete reinstallation of Win. 10 Home. The original state everything first started and worked in. No internet. Only disc media. Failed to run as previous. When sent to MSI via Customer Support for repairs and service. Product was not examined, re-packaged, and sent back without work and without repair. Product bears the same Serial Number. Just repackaged and sent back. I've tried plenty, MSI tried nothing. I don't know what else to say.
Overall Review: I loved the product while it was working. But it's affecting too many games now. Cannot recommend after the recent Customer Experience
Should have measured the base.
Pros: -The fans are compatible functionally. -Both fans are operating as quietly as they are designed to.
Cons: -The base was significantly different from my model. -The listed spec. is 5.2cm, while my spec was 4.0cm. -Attempting to make modifications to a second set.
Overall Review: -Make sure it's the correct fit for the fans, or it may not fit.