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Todd S.

Todd S.

Joined on 06/07/04

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Product Reviews
product reviews
  • 1
Most Critical Review

Should be sold as Used

Logitech Recertified Harmony 900 Universal RF Remote Control
Logitech Recertified Harmony 900 Universal RF Remote Control

Pros: Device's technology is impressive. Functions well for most part.

Cons: Device accessories have significant scratches and look as if they were pulled out of the trash. Manufacturer won't provide support unless a "small" fee is paid.

Overall Review: Contacted Logitech Support with an issue and they said my device has been registered to three other people in the past. They wouldn't support the device without charging a fee. Refurbished in common terms presumes certain minimum standards, one being the expectation that you can still get support on a purchased product. I've purchased many refurbished products in the past from Newegg and all were in impressively good shape, but it seems someone has lowered the bar. Disappointed.....