Pros: I did not have to do anything. It is preprogram and ready to use.

Cons: I have none.

Overall Review: I still have dial up and with the new computers you have to go buy your own modem. This is the best price and the best working modem I have found. I will get another one if and when this one goes. I have even gave one to a friend about Nov. 2011 and its still working too.

Pros: I like the 8 pack deal. When you think about the price per battery it's a good price compare to putting a regular one in the trash after a one time use.

Cons: none

Overall Review: This is my first time using this brand. I'm looking forward to getting many more charges out of these.

I'm very happy with everything. The service, ordering price, shipping was very quick. I like the computer and it's size. I definitely don't have any complaints.