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Collin C.

Collin C.

Joined on 02/09/13

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Product Reviews
product reviews
  • 3
Most Critical Review

Does not work properly with DLINK Cameras as advertised

iomega 35887 Diskless System StorCenter ix2 Network Storage
iomega 35887 Diskless System StorCenter ix2 Network Storage

Pros: Simplistic web user interface

Cons: Advertised and even documented on prominent blogs as supporting DLINK camera in the built-in surveillance application (EMC). Several blogs specifically state that iomega themselves sent the IX2 along with DLINK DSC-930 camera and when tested supposedly worked. I can report that iomega IX2 surveilance app does NOT work properly iomega's own forums are full of people who state they "gave up" trying to make it work. IX2 will show a DLINK DSC-930 camera in the surveilance app "live wall" but if you click to record it will only ever record ZERO byte files so is worthless for this purpose. Whether it ever worked when blogs were written (over a year ago) and a firmware update broke it, or the testers only ever tested the "live wall" thought it was working and never actually tested the recording function is unclear. It cost me buying multiple DLINK cameras for this purchase which I'm now stuck with past return period because Iomega support is so unresponsive and I really wanted this to work.

Overall Review: Iomega support is HORRIBLE. I literally opened a ticket a month ago and they have done NOTHING to resolve the issue except try to blame it on the "cable" i'm using (tried that) despite many others stating this problem exists in the forums (for about 8 months) and clearly if the live wall works (can watch it literally for a hour without interruption) but only the "record" function doesn't, it a software problem. Tried multiple cameras same model every version of their firmware - same result. Based purely on their support and how they treat their customers, I don't think I'll purchase from iomega/emc/lenovo again. I might initially be jumping to buy another right now based on even with this major feature broken it's not a bad unit otherwise, but the way as a brand new customer I have been completely treated like garbage with the "we already have your money, now go away" attitude when requesting support for a brand new iomega product purchase - I'll hold off purchasing another for now.

Known defect

Genius DVR-FHD590 Full HD Vehicle Video Recorder with 128-Degree Wide Angle and G-Sensor
Genius DVR-FHD590 Full HD Vehicle Video Recorder with 128-Degree Wide Angle and G-Sensor

Pros: Good video quality

Cons: Freezes all the time

Overall Review: When you see person after person all stating the EXACT same issue - that's when RESPONSIBLE manufactures issue product recalls. Considering these missing videos could be a legal issue in an accident - I am VERY surprised this camera manufacturer hasn't issued a recall. Like all the other reviewers, this camera almost immediately began FREEZING. Oddly, if it freezes after it's recording, the potential legal issue for the MFG I would think would be that the screen continues to move and show ACTIVE video AS IF STILL RECORDING. If, however, you attempt to push any button, you will find not only is it no longer recording, but the device will not respond to any button INCLUDING THE POWER BUTTON. Your only option at this point is to man yourself with a PAPERCLIP to insert into the reset hole to hard reset - at which time btw the unit will reset and always work correctly again for some time. Your only other option, is to unplug the unit (of course it has an internal battery so be prepared for it to take a LONG time to run out of juice - and let it run dead to simulate a full hard reset. You can then plug it right back in and it works for a random amount of time. I thought maybe it was a bad SD card so tried 3 different cards with the same results. I am convinced since many are having this issue that it is either a hardware or FIRMWARE issue that possibly could be rectified permanently with a simple firmware update which will probably never come.

11/25/2015

Questionable quality control

Rosewill RX-358 U3C BLK External 3.5" Hard Drive Enclosure to USB 3.0/eSATA, Aluminum & Plastic, Built-in Cooling Fan and Fan Switch, Support 3.5" SATA III/II/I Hard Drive up to 8TB and UASP Function
Rosewill RX-358 U3C BLK External 3.5" Hard Drive Enclosure to USB 3.0/eSATA, Aluminum & Plastic, Built-in Cooling Fan and Fan Switch, Support 3.5" SATA III/II/I Hard Drive up to 8TB and UASP Function

Pros: Fast (sometimes), great cooling

Cons: Own several older USB2 358v2's and love them. Purchased two of the U3C's. Same 3tb HDD back and forth via USB3 to same port via same cable - one randomly disconnects and runs at max 112mb throughput via HDDSCAN surface read. The other never disconnects and runs consistently between 147-166mb throughput. Also of note, both these units seem to be "backwards" with the HDD activity LED from their previous models in that their "activity" LED is always ON and only goes OFF upon activity - pretty darn backwards if you ask me! Also had to format 3tb as GPT after running properly in Seagate USB3 enclosure as MBR otherwise this Rosewill would not see them as 3tb.

Overall Review: Newegg telling me I'm a couple days past my RMA window, have emailed Rosewill and will follow up here on whether they will replace the defective unit or not. Purchase lots of Rosewill products but it seems recently have been having bad luck with reliability - hopefully it is something they will address and hopefully will replace this unit without lots of hassle considering the price of these units otherwise I'll have a hard time justifying purchasing Rosewill products in the future.