Joined on 03/11/05
Best Theral Compound

Pros: Arctic Silver is my "go-to" product for the past 20 years. I've used Arctic Silver on close to 750 builds and never had a failure with this product.
Cons: NONE
Overall Review: Keeps a tight seal between the processor and cooler. Remember, sometimes less is more - apply enough compound to the center of your processor that would be the size of a typical BB then install your cooler. As soon as the system is "fired-up" then the compound will spread accordingly. Using this install technique will insure success; case-in-point, my last build was an air cooled 9th generation I7 running at 4gz and the idle temp is 24 degrees C. Applying more than needed is counter-productive. Again, apply enough Arctic Silver to make up the size of a BB in the CENTER of your processor.
Very Cheap

Pros: Biggest selling point to this computer is the I-7 processor; however, that's where it stops!
Cons: Overall, the computer is built very cheaply and without any quality craftsmanship. The hard drive and battery are installed internally and neither can be changed out. Originally, this computer was to be used in a compact back yard theater system; however, consistent crashes prevented it from being utilized. This laptop is absolutely the worse computer purchase I have ever made and I'll not make the same mistake twice.
Overall Review: Under no circumstances would I recommend the MSI laptop to anyone.
OUTSTANDING Performance

Pros: The ASUS NUC 13 Pro was purchased as an HTPC for our outdoor theater that projects to a twelve foot diagonal screen. The compact size of this computer made this product an ideal choice. It is configured with a 1TB Western Digital SN770 M.2 2280 and 16GB (2x8gb) of GSkill Ripjaw DDR4 3200 ram. Installation of the M.2 and ram took less than five minutes. Windows 11 installed without any problems. I am especially impressed with the range of the included A211 Intel WI-FI and bluetooth capabilities of this unit. You will need to download and install the drivers that are readily available from the ASUS web site. After these drivers are installed, you will have complete connectivity to your home network. The graphics of this unit are off the charts outstanding with the included Intel Xe Video capabilities that produce razor sharp images; even when projected to a twelve foot screen. The ASUS Pro 13 far exceeded my expectations. For the sound system, I used a 10-year old Sound Blaster USB sound card that configured flawlessly. Also, with unit being configured with two Thunderbolt ports, I am able to connect any USB-C accessories as well as any future Thunderbolt upgrades.
Cons: I have no "Cons" with this unit.
Overall Review: Overall, the ASUS Pro 13 is completely "bullet proof" and far exceeds my expectations. I found that this unit is a VERY powerful computer, is fully configurable, and extremely durable. There are many other NUC units available on the market; however, I choose to pay more for this unit due to the stellar web support from ASUS. For those interested in quality, support after the sale, and ease of use I can highly recommend the ASUS Pro 13.
OUTSTANDING

Pros: The Rii keyboard is a very nice addition to our HTPC. It's fully functional with our NUC unit that we use for our outdoor theater. The range of the transmitter is more than acceptable and the additional function keys work extremely well. The lit keyboard is an extra bonus and it has two light levels. Overall, my expectations were exceeded and I found this product to be a true value based on the price paid and the quality of the unit.
Cons: None
Overall Review: I would highly recommend this product for anyone requiring a compact keyboard.
Very Stable and Fast

Pros: This board is extremely stable; and coupled with the Intel 11700K with a Western Digital SN750 one terabyte M.2 2280 I found that this system exceeded my expectations. Using the onboard UHD graphics included with the I7 processor, I was literately blown away with the performance of this combination. I was especially pleased that the connections on the board included not only USB 3.2 but also included the connections for a USB 3.2 type C. Updating the BIOS to the most recent version was a snap. On the rear panel includes a marked USB port for the expressed purpose of BIOS upgrades. Also, this board works exceptionally well with G. Skill Aegis 3200 value RAM. Building this system with 32GB of ram that cost less than $90.00 is a plus. With this combination of the Intel I7, the Gigabyte B560M mATX board and the G. Skill RAM, this system takes less than 8.5 second to boot.
Cons: The only Con; and, this is very minor, the only thing in the box was the mother board - there wasn't any documentation or other accessories included, i.e., cables or instruction manual.
Overall Review: Overall, this board provided a successful build that far exceeded my expectations. I also found that the seller is very responsive and their customer service is stellar in providing the documentation requested; however, after building over 400 systems since 1978, this unit was easily constructed without the manual. This is a an impressive motherboard that will provide many years of stable operation.
OUTSTANDING PRODUCT!

Pros: This product allowed a low-cost solution to backup my server. Having the capabilities to support up to 80tb with five 16tb drives is a huge plus. Until the Orico 5-bay docking station was added to my system, I though that there was no way I could ever backup a server that contained over 50tb of files. Now, every one of the work stations is backed-up to this system. Overall, this is an OUTSTANDING product and should be a part of any medium to large network when dependable backups are required!
Cons: Large backups of over 3tb takes a lot of time to complete; however, this is expected.
Overall Review: OUTSTANDING product. Coupling this docking station with Seagate enterprise Exos 14tb drives provides my network with extremely solid backup capabilities.
OUTSTANDING Customer Service!
Though I had to return the item purchased due to compatibility issues, this seller provided the best customer service that far exceeded my expectations. I appreciate the way my issue was resolved with the product purchased; and, as a result I was 100% satisfied. This seller demonstrated a high level of integrity and honesty.
Outstanding customer Service
My order was received on time even though it was shipped from China. The item I ordered was received in pristine condition and it works flawless. I am especially impressed by their communication and their focus on customer service.
BAD EXPERIANCE
Customer service from this seller is non-existent. I ordered a WIFI adapter from this firm on April 24th and as of today, June 18th (almost two months) my product has not arrived. I filed a claim on June 10th - still no response. If Newegg doesn't resolve my problem then I will be contacting my credit card company and filing a fraud report. Do yourself a huge favor and look at the sellers ratings before purchasing anything from them - wish I had; after all, a 50% rating is not good. After contacting ClassONE several times, nothing is resolved. I'm so disappointed in Newegg for representing a seller such as this one. I think waiting for almost two months for a product that was paid for and never delivered is showing quite enough patience on my part. After doing business with Newegg for 20+ years, this is my first BAD experience!