Joined on 11/29/19
Pros: - Visually pleasing color scheme - Easy to assemble - Bunny tail and ears are super cute - Comes with a rug - Armrest covers make armrests more comfortable
Cons: - Lumbar pillow isn't secured and falls over a lot. - Lumbar pillow is not a massager like the title suggests
Overall Review: Overall, I really like this chair. It has really nice colors and I like the bunny ears and tail. Very cute. The chair itself is comfortable, easy to set up, and I haven't had any real issues with it. It also comes with a rug that's also cute. When the chair is on the rug, it moves easily. It would probably be a little bit more comfortable for people a bit taller than me because my neck doesn't quite rest against the neck pillow. For reference, I'm 4'11". So as long as you're not ridiculously short, then it should be fine. I was a bit disappointed to find that the lumbar support pillow wasn't a massager like the title suggested. It also falls down a lot when I stand up because it isn't secured to the chair like a lot of gaming chairs.
The product I ordered took a lot longer than anticipated to arrive, but this was more an issue on the side of FedEx rather than the seller. My package ran into a shipment exception and stopped moving, so I contacted the seller and they were quick to respond to me. They answered all my questions, were respectful, and apologetic about the delay and explained the problem to me. They then reissued the package and it arrived quickly. I do believe that a lot of these recent bad reviews for this seller are a bit unfair as the issue is with FedEx. The product, when I received it, was exactly as described. The packaging was nice and there was no damage to the product. The product itself is nice and the quality matches the price.